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Product image in back office showing question mark


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have you tried to regenerate thumbnails ?

 

When create new product, the thumbnail image could be appeared or showing question mark. Duplicate the same product will cause the same question mark problem.

 

There's no "product_mini" in the drop down list to regenerate thumbnails. 

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  • 4 months later...

Update: after checking the non-generated product_mini images, it seems that those who are not generated are marked as a .gif image. Nothing has changed, nor are the uploaded images in .gif; all are .jpg extensions.

Something is changing the product_mini generation into .gif mode, which are not generated or visible.

 

How to solve this?

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  • 2 years later...
  • 6 years later...

I have a similar problem (PS 1.6). I have identified the error but I don't know how to fix it. 

Product thumbnails in the back office have the wrong link:

www.xxx.cz/adminxyz/img/tmp/product_mini.1234.jpg

It should be correct:  www.xxx.cz/img/tmp/product_mini.1234.jpg

I don't know how to fix this (or where the image path setting is).

Can someone give me some advice please?

 

obr1.png

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