Anonym Posted August 25, 2014 Share Posted August 25, 2014 Hello Today a strange problem occured with my prestashop shop . This morning I saw that my site won't load anymore , or it loads very hard ( 5 minutes + ) . After contacting my host company they told me that the problem is not with the server ,but with my site . After investigating few hours I discovered that if I remove from the footer </body> </html> the site will work . If I don't remove these than the site won't load . I want to mention that I did not made any modifications on website in the past few weeks . The problem occured suddently . Additional to this problem I have linked to my website a blog and a forum . These won't load anymore starting from this morning ... Anyone has any idea what is the problem ? My site is www.etigara-electronica.ro Link to comment Share on other sites More sharing options...
tuk66 Posted August 25, 2014 Share Posted August 25, 2014 Check if your server environment is also the same. I mean PHP version, modules etc. Sometimes the hosting company silently does changes. Link to comment Share on other sites More sharing options...
Anonym Posted August 25, 2014 Author Share Posted August 25, 2014 I have checked and the server php version is 5.4.31 . Where should I look to see if it is compatible with prestashop 1.3.6.0 ? Link to comment Share on other sites More sharing options...
Anonym Posted August 25, 2014 Author Share Posted August 25, 2014 The problem is solved . The PHP version was upgraded recently by the hosting company even if they did not admitted that they made the update . They said that I upgraded the php which is a lie . I asked them to downgrade the version and voila the site is working well . If somebody else with ps 1.3.6.0 and with php version 5.4.31 has any problems , downgrading the php version was the solution for me . Link to comment Share on other sites More sharing options...
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