Jump to content

[solved] Cannot sign in to Back Office using given passwords. Please help!


Recommended Posts

Hi everyone,

I have set up 4 domains with PrestaShop and everything was installed perfectly through Softaculous which my hosting company Arvixe.com offers along with their hosting packages.

 

I am wondering why 1 of my 4 domains www.cartridgeexperts.ca will not allow me to login. I even used the password reset tool and got the following password: "qgoVkyq0" and it will not work when you attempt to login to the backoffice at www.cartridgeexperts.ca/admin123.

 

If somebody could please assist me with logging in this is crazy that everything works perfectly except this domain. I don't get any error but when I click "sign in" it shows the loading icon for a few seconds and then it just doesn't go login.

 

Thanks to everyone in advance :)

 

- Mathew

post-832003-0-14095400-1408808991_thumb.png

Link to comment
Share on other sites

  • 3 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...