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is it possbiel to send customer a message with an attachment in it in PS 1.6.0.9 BO


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Hi I was wondering that if its possible to send customer a message against his/her order no and include a attachment in it e.g final delivery slip of Credit Slip.pdf ?
Also I think there should be an option to have editor available for Custom Service page message so can add URL's etc
 

THanks

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