AllanRy Posted August 18, 2014 Share Posted August 18, 2014 (edited) Hi all, Can anyone help with this: When receiving new order, I don't get the text e-mail. Option is set to HTML and Text. (I can receive html or text, but not both) I need is to get the ordre, by mail to an specified address in plain text. Thanks Allan PrestaShop version: 1.6.0.9 Edited August 18, 2014 by AllanRy (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted August 18, 2014 Share Posted August 18, 2014 Well if you set it to both it means people with txt emails only assigned will get those, but generally it will try to send the html version first. So it's normal you don't get both together Link to comment Share on other sites More sharing options...
AllanRy Posted August 18, 2014 Author Share Posted August 18, 2014 Well if you set it to both it means people with txt emails only assigned will get those, but generally it will try to send the html version first. So it's normal you don't get both together Okay, but can you tell me if there is a way to send the order / order confirmation to shop owner in text format? Link to comment Share on other sites More sharing options...
NemoPS Posted August 18, 2014 Share Posted August 18, 2014 Only to the shop owner? well in that case I am afraid you need todo core modifcations as far as I know, there is no way to split that option by default. Bu if your email client only accepts txt, you should get that when you select both, no? Link to comment Share on other sites More sharing options...
AllanRy Posted August 18, 2014 Author Share Posted August 18, 2014 I'm stupid.. thanks man.. I'll try to modify the mailbox. Allan Link to comment Share on other sites More sharing options...
AllanRy Posted August 18, 2014 Author Share Posted August 18, 2014 That didnt Work. Found out that the template is called new_order.txt and is located here: /www/modules/mailalerts/mails/da What if I remove the html template.. Only to the shop owner? well in that case I am afraid you need todo core modifcations as far as I know, there is no way to split that option by default. Bu if your email client only accepts txt, you should get that when you select both, no? Link to comment Share on other sites More sharing options...
NemoPS Posted August 18, 2014 Share Posted August 18, 2014 If you remove that I think the email will simply not be sent, probably even if you select txt only. Didn't try it, but when a template is missing the class spawns an error Link to comment Share on other sites More sharing options...
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