alisonsheehan Posted August 15, 2014 Share Posted August 15, 2014 Recently I installed prestashop on a domain on my server, leased from startlogic and applied a theme I bought. That was fine and works...or it did. Today I created a folder - subfolder off of public_ntml - for a new domain. I then copied the prestashop install up to this new sub-folder and tried the install. Not only do I get error messages, but it appears to have broken my original install. I tried launching the dashboard for my original install and was presented with a logon. Tried to logon, and it is telling me there is no such employee. I am the only employee. What I was trying to do was... I wanted to experiment with setting up a prestashop theme on my own on this other domain. I guess I assumed that as long as the installs were in separate sub-folders, they would be separate. I know, never assume. Now I am realizing this is software, and as such it is installed on the server - which means the new 'install' may have corrupted or over-written the original? Questions: 1. Is there a way to back out what I did so my original site is intact? 2. Is it possible to use prestashop for more than one domain if those domains are both parked on the same server? Can I set up two admin panels as separate points? Using latest version of prestashop...any ideas or suggestions will be hugely appreciated! Link to comment Share on other sites More sharing options...
alisonsheehan Posted August 15, 2014 Author Share Posted August 15, 2014 Update: Well, I removed all the new install files and folders from the new sub-domain. The good news - my original shop site is up and working. The bad news - the admin page won't let me in and doesn't appear to know me. I tried the 'lost password' link to see if I can get in that way, still waiting for a return email. It appears that the only thing I actually broke was the admin panel. The site itself seems intact. Grateful that there was only one bullet in this particular gun since I aimed it at my own foot. Backing the whole site up now so I will be ready to try any ideas for getting the admin install working again. Boy do I feel dumb. Link to comment Share on other sites More sharing options...
El Patron Posted August 15, 2014 Share Posted August 15, 2014 how is the foot? after reading this I'm pretty sure original shop is ok now, yes? If not then I will disappear with some sort of sage advice/excuse. you are smart to learn and have test shop learn more here. (never do this sort of thing, or anything really, without following ps guides, if you can not find one, post that you are looking for guide, from PrestaShop.) http://www.prestashop.com/blog/en/set-up-a-test-server-for-your-online-store/ Link to comment Share on other sites More sharing options...
alisonsheehan Posted August 16, 2014 Author Share Posted August 16, 2014 The shop is running...but my admin URL won't launch anymore. When I try to launch it, it asks me to log on, then flashes a message that either the password is incorrect or there is no such "employee". The password is not incorrect. Just to try it, I tried the lost password link. It appeared to work, but I never get an email from the system with the password reset. Somehow the install no longer knows me. It is like it totally lost my account. I read a little about an htaccess file in some other posts...does it sound like I may have corrupted that? Or a similar file that stores profile/password information? Not sure how to fix the issue or even IF I can fix it. Without the ability to log into the admin tool the site is dead in the water. I have looked at manually - haven't found anything useful in them, but I will look again. If there's no way to fix it I guess I can just abandon this and revert to my hand-coded site. I'll have to figure out how to uninstall the software from my server...not sure if just deleting the folder structure does that? I am guessing no... Thanks you for the reply... Link to comment Share on other sites More sharing options...
El Patron Posted August 16, 2014 Share Posted August 16, 2014 re back office issue. let's not give up the ship yet. Please post 'I can not log into back office' topic in general or new 1.6 section. I feel confident that the community can help resolve this issue... Link to comment Share on other sites More sharing options...
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