agplacid Posted August 10, 2014 Share Posted August 10, 2014 For the past 4 days now, I have been unable to login to the back office of my website. The administrator url opens up as usual without any problem then when I type in the login details, it doesn't let me in and I don't get any error message. I thought someone had hacked my website so I tried to reset my password and my other admin colleague password but I still couldn't login with the new password. I have done a search here on the forum to find out if any user had come across similar problem and I found a few posts here but none of them had their issues resolved. This is very scary, this might be some kind of bug sweeping across prestashop. I would be glad if anyone can come to my rescue; I'm using prestashop 1.6 Many thanks Link to comment Share on other sites More sharing options...
vekia Posted August 10, 2014 Share Posted August 10, 2014 the most basic thing: have you tried to clear browser cache? Link to comment Share on other sites More sharing options...
agplacid Posted August 10, 2014 Author Share Posted August 10, 2014 Thanks Vekia, it worked for me Link to comment Share on other sites More sharing options...
vekia Posted August 11, 2014 Share Posted August 11, 2014 so it was browser problem / issue thanks for an answer topic title marked as solved with regards, MIlos Link to comment Share on other sites More sharing options...
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