The store performance is slow

[flavex]

Hi

 

I'm finishing my store, but I'm surprised about the Prestashop store performance. It took between 15 and 25 seconds to load the content of each of the pages of my store. The cache settings of the hoster is enabled, I optimized already the db through the php admin and also I've purchased an addon from my hoster company (Ipage) which improve the speed of my websites. This is the url of the store: https://bodasvips.com.ar/tienda/es/

 

Any advice to improve it, will be highly appreciated.

 

Best regards.

[Paulito]

Hello

 

I am not an expert but Pingdom is saying it is your server that is causing the problem

 

http://screencast.com/t/c8jO4ayLYOv

 

Paul

[flavex]

Hey Paul

 

Thanks for the reply. I saw your print screen. Can you tell me what's the metric you point as a proof? (so I'll check it with the hoster support team).

 

Thanks mate!

[Paulito]

Hello

 

The yellow in the bar that you can see is the time the browser is waiting for the information from your server (host)

Try it yourself from this link

http://tools.pingdom.com/fpt/

 

All I get from your URL now is

http://screencast.com/t/IPFErGqo

 

Paul

[Naldinho]

The problem is not PrestaShop software. It looks like your site has a lot of issues with stuff that is not optimized for speed but the biggest issue is that it takes 7-10 seconds before you start receiving any data. When I've seen this in the past it has always been using a hosting company that has excessive overselling. or some other resource bottleneck.

[flavex]

Hi Naldinho

 

Right now the store is 'working fine'. For first time, yesterday, the store was offline for almost a day. Ipage didn't give any reason. I have several websites on my Ipage account, and all of them works perfectly, also the main website of the store (www.bodasvips.com.ar), but regarding the store (www.bodasvips.com.ar/tienda), it was offline, and right now is working but it still took 20 seconds to load every single page on it.

Regarding the optimization you named, can you be more specific? I'd like to optimize it, if there is a real chance.

 

Thanks for your help!

Edited August 11, 2014 by flavex (see edit history)

[El Patron]

to determine slowness (is it host or your shop), and you shop is slow.

 

what is you ps version?

 

you can get some 'really good' information right from PrestaShop!

 

open file conig/defines.inc.php

 

change this line to true

define('_PS_DEBUG_PROFILING_', false);
Note: when true, all visitors front and back will see this info, so turn off after use.

 

go run slow pages, scroll down to see loads of info about different aspects of shop load.

[flavex]

Hi Patron

 

1. My PS version is 1.5.6.2.

 

2. I changed the code line you pointed and this is the first message. Load time: 23.572s: You'd better run your shop on a toaster.

 

I guess that's not a good symptom.

 

I'll leave the option in true mode until one PS expert take a look and give me his point of view.

 

Thanks for your time!

 

Regards.

[El Patron]

if production shop, you should turn off until you arrange for someone to look at it.

[flavex]

Hi

 

Do you mean if the store is being used?

 

Well the store is not finished yet, which means, that it's not being explored for any customer.

 

Thanks for your warning!

 

Regards.

[flavex]

Hi

 

According GTmetric, my speed grade is an F (24%), Yslow grade D (64%) and the size of my homepage is 7.4 MB with 139 requests and it was loaded in 19 seconds.

 

Any advice will be appreciated!

 

Regards.

[El Patron]

quality hosting, but first to analyze per settings above, make shop naturally fast then review hosting if required.  note: hosting requires us to spend money to make money,that is their business,

[flavex]

Hi PS Superstar

 

Well, I purchase an addon in Ipage (hoster company) the Superboost technology, which it suppose to make my websites faster, but this is not the case at the moment. On the other hand, what do you meant with 'make shop naturally fast'? Can you make some suggestions? Thanks in advance.

 

Cheers!

[El Patron]

 

you can get some 'really good' information right from PrestaShop!

 

open file conig/defines.inc.php

 

change this line to true

define('_PS_DEBUG_PROFILING_', false);

Note: when true, all visitors front and back will see this info, so turn off after use.

 

go run slow pages, scroll down to see loads of info about different aspects of shop load.

to make naturally fast, find/fix any issues found in debug profiling.  The report is easy to follow even if you can not isolate exact issue, but it's a great start.

[flavex]

Hi Guys

 

Could it be possible that my Advance Parameters/Performance settings are in part guilty of the current slow performance?

 

These are the parameters:

 

1. http://awesomescreenshot.com/0e93axxm2a

2. http://awesomescreenshot.com/0373axyb34

 

Thanks for your help!

[El Patron]

Hi Guys

 

Could it be possible that my Advance Parameters/Performance settings are in part guilty of the current slow performance?

 

These are the parameters:

 

1. http://awesomescreenshot.com/0e93axxm2a

2. http://awesomescreenshot.com/0373axyb34

 

Thanks for your help!

 

yes, you want smarty cache on, holy molly no wonder it slow

 

you can use file cache (the others I highly dobut will be avail to your hosting package), set to level depth '1'.

 

note:  file cache can cause module install/uninstall to behave oddly, simply turn off file cache if you experience that.

[flavex]

Hi

 

OMG. Now it takes only 5 seconds instead of 20. 

 

You saved my day mate! Smarty Cache was the key!

 

Now I only have a kind of issue with my SSL certificate so I'll open a new topic for it.

 

Gracias to all for the help on this matter.

 

Thanks again, salud!

[martincvk]

Dear All,

 

I think I'm facing the same issues with Flavex, I am a new project owner and start to learn how to set up the website.

now the website consider 90% done but I felt that the loading time of webpage will very load, I still looking the solution on it.

 

Talking about the parameters performance, I have the setting attached, can help me to take a look is it correct ??

 

[El Patron]

Dear All,

 

I think I'm facing the same issues with Flavex, I am a new project owner and start to learn how to set up the website.

now the website consider 90% done but I felt that the loading time of webpage will very load, I still looking the solution on it.

 

Talking about the parameters performance, I have the setting attached, can help me to take a look is it correct ??

 

 

the second image (smarty compile) should be set to one of the first two options.

[martincvk]

Thanks for your help! I set the second options. ONE MORE QUESTION!

 

 

 

What about this set up? should it been off or on? please advice with thanks!!

[Paulito]

Hello

 

I use this:

http://screencast.com/t/Y9AHsbG2M

 

Paul

[El Patron]

Thanks for your help! I set the second options. ONE MORE QUESTION!

 

 

 

What about this set up? should it been off or on? please advice with thanks!!

 

Learn more here:  Understanding the Advanced Parameters-->Performance Parameters

[flavex]

Hi Guys

 

Sadly the slow performance is back and I'm dealing with technical problem with the SSL green padlock. I'm still investigating both issues. This is a little bit frustrating due to the store is completed.

The home page took almost 20 seconds to load the content, and all the others between 10 and 15 seconds and the green padlock of the SSL/SSL certificate only works at the Contact page, still it works perfect outside the Prestashop store, so weird.

 

Thanks to all for the help on these issues!

[El Patron]

follow this guide, it's important to identify where the slow down is happening in PrestaShop

 

follow this  guide to learn more..

http://dh42.com/blog/prestashop-debug-profiling/

[harisri9696]

sorry for my bad english.sir. i was faceing same problum.my prestashop website is very slow open.my website address"www.hericxhub.com.My prablum is my website is suddenly slow.very poor responce.actually  iwas taken in domine and hosting unlimited plane in hosting raja..my website problum came ofter  install memcach in my server.before my website is very fast .but when memcach is install suddenly very slow responce.i was checked pingdome web test.my website is page opening start 30 seconds ofter respond page opening. ping dome test result is 'my webvsite is very slow 97%'.then iam open my website  home  page when  suddenly my webserver is  cpu use 100%,and  virtual memory usage 100%.   .this prablum is ofter memcach is install ofter my server not working currectly. i was  communicate my hosting company .but not  responce.now  my website is very slow opening page.plese help me.