damyprestashop Posted August 8, 2014 Share Posted August 8, 2014 Hi to everyone, I have uploaded PrestaShop files on my hosting (Linux server) but if I go to the web URL I can't see the auto-installer. I just see a white page. I've tried to re-upload the file, but the result doesn't change. Can somebody help me? Link to comment Share on other sites More sharing options...
NemoPS Posted August 9, 2014 Share Posted August 9, 2014 are you 100% sure the url is pointing to the right space? Link to comment Share on other sites More sharing options...
damyprestashop Posted August 9, 2014 Author Share Posted August 9, 2014 The URL is pointing to the folder where there PrestaShop is installed www.domain.com/prestashop/ Link to comment Share on other sites More sharing options...
NemoPS Posted August 9, 2014 Share Posted August 9, 2014 Can you check if the folder has enough permissions? Link to comment Share on other sites More sharing options...
damyprestashop Posted August 9, 2014 Author Share Posted August 9, 2014 Folders permission are rwx r-x r-x Link to comment Share on other sites More sharing options...
vekia Posted August 9, 2014 Share Posted August 9, 2014 have you got an access to some error log file from your environment? i mean php error log and / or apache error log? do you see there some errors ? Link to comment Share on other sites More sharing options...
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