SplashSalons Posted August 8, 2014 Share Posted August 8, 2014 Hello, Someone create for me a prestashop with a custom theme, but I really can't find what files he messed up. Now, I have a problem with the vouchers during checkout. The problem is that neither to the default or to the custom theme, the text box which the customer supposed to put the voucher code it doesn't show up. I'm using the default checkout system that prestashop has. So, most likely the problem is from the core files. Can somebody guide me through to find where the problem is or what it might missing? Thank you... Link to comment Share on other sites More sharing options...
_beans Posted August 8, 2014 Share Posted August 8, 2014 hello, Usually the voucher box does not appear if there is no need to. ie if no voucher is available. What is the link to you shop? or do you have a picture? Link to comment Share on other sites More sharing options...
SplashSalons Posted August 8, 2014 Author Share Posted August 8, 2014 Hi, The voucher is for orders above £50 to get 5% discount but I tested and never showed up... You can check it if you like as well here: http://esplashstore.com/ Link to comment Share on other sites More sharing options...
_beans Posted August 8, 2014 Share Posted August 8, 2014 I have test and there was nothing wrong. Here is a screenshot. I have test and there was nothing wrong. Here is a screenshot. Link to comment Share on other sites More sharing options...
SplashSalons Posted August 8, 2014 Author Share Posted August 8, 2014 Ok, I see...I tested in Mozilla and yes it is working fine, but in Chrome it seems that is not working at all...and I can't understand why? I cleared the cache but nothing... Is it possible that it is using some kind of script that Chrome doesn't support? (It is a long shot but sometimes you never know..) Link to comment Share on other sites More sharing options...
SplashSalons Posted August 8, 2014 Author Share Posted August 8, 2014 I delete the cache from the browser again and it showed up... Link to comment Share on other sites More sharing options...
_beans Posted August 8, 2014 Share Posted August 8, 2014 Ok, I see...I tested in Mozilla and yes it is working fine, but in Chrome it seems that is not working at all...and I can't understand why? I cleared the cache but nothing... Is it possible that it is using some kind of script that Chrome doesn't support? (It is a long shot but sometimes you never know..) Haha. It is a long shot as you say. I have test on chrome 33 and it was working too. Maybe you should upgrade your chrome. Link to comment Share on other sites More sharing options...
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