romienas Posted August 6, 2014 Share Posted August 6, 2014 (edited) Good day, have problem. At work prestashop works fine, but when i came home and connect to home wireless all browosers on all devises not open this shop, they just can't find server. Where is problem and how solve that? Edited August 21, 2014 by romienas (see edit history) 1 Link to comment Share on other sites More sharing options...
romienas Posted August 6, 2014 Author Share Posted August 6, 2014 Hi! Can you access the Back Office from your home PC? And verify if your shop is not under maintenance mode. no, i even can't go to back office, becouse can't find server. I think this is problem with internet provider Link to comment Share on other sites More sharing options...
romienas Posted August 6, 2014 Author Share Posted August 6, 2014 Did you ask someone else to browse the site? yes, on their devices not working too, and they tell me that after that on their home wireless work perfect Link to comment Share on other sites More sharing options...
romienas Posted August 6, 2014 Author Share Posted August 6, 2014 Maybe it 's a performance probleme. If there is to many users online if you don't have a good hosting it happens. If think the site is juste overload. Check your hosting capacities. ok, I think there is problem with server because in logs i see many errors with my home IP. I will call them Link to comment Share on other sites More sharing options...
romienas Posted August 21, 2014 Author Share Posted August 21, 2014 yes, it was problem with my server, becouse they block my home IP. So I call to server admin and they solved problem Link to comment Share on other sites More sharing options...
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