dany.d Posted August 6, 2014 Share Posted August 6, 2014 Hello, A customer received order confirmation mail with missing data. I've never had this problem before. In backoffice data appears ok. Did someone had this issue before? Link to comment Share on other sites More sharing options...
NemoPS Posted August 6, 2014 Share Posted August 6, 2014 Only one customer? Or does it keep breaking since then? Link to comment Share on other sites More sharing options...
dany.d Posted August 6, 2014 Author Share Posted August 6, 2014 Hello, Thanks for replying, only that customer. The shop owner wants to know what happened. Link to comment Share on other sites More sharing options...
dany.d Posted August 8, 2014 Author Share Posted August 8, 2014 Anyone? Link to comment Share on other sites More sharing options...
NemoPS Posted August 8, 2014 Share Posted August 8, 2014 Hard to tell if it was just one, wait and see if it happens again Link to comment Share on other sites More sharing options...
Sickboards Posted February 12, 2015 Share Posted February 12, 2015 My guess it that your email template is faulty, mine was too, just upgraded to 1.6 (and did an language update) and then you have way nicer email confirmations that work Link to comment Share on other sites More sharing options...
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