gumol Posted August 5, 2014 Share Posted August 5, 2014 (edited) Hi there. I am using 1.5.4 Prestashop. So I have similar problem which is mentioned here: http://www.prestashop.com/forums/topic/191066-solved-white-screen-front-office-white-screen-back-office/ http://www.prestashop.com/forums/topic/347863-php-fatal-error-uncaught-exception-smartyexception/ etc. but I have this error even if cache cache/smarty cache/smarty/compile cache/smarty/cache folders have 777 permissions. The error message: Fatal error: Uncaught exception 'SmartyException' with message 'unable to write file /home/webyours/domains/butikdominiki.pl/public_html/cache/smarty/compile/b1/b7/1f/wrt53e0a10d229939.33414266' in /home/webyours/domains/butikdominiki.pl/public_html/tools/smarty/sysplugins/smarty_internal_write_file.php:44 Stack trace: #0 /home/webyours/domains/butikdominiki.pl/public_html/tools/smarty/sysplugins/smarty_internal_template.php(201): Smarty_Internal_Write_File::writeFile('/home/webyours/...', '<?php /* Smarty...', Object(Smarty)) #1 /home/webyours/domains/butikdominiki.pl/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(155): Smarty_Internal_Template->compileTemplateSource() #2 /home/webyours/domains/butikdominiki.pl/public_html/classes/controller/FrontController.php(541): Smarty_Internal_TemplateBase->fetch('/home/webyours/...') #3 /home/webyours/domains/butikdominiki.pl/public_html/classes/controller/Controller.php(185): FrontControllerCore->display() #4 /home/webyours/domains/butikdominiki.pl/public_ht in/home/webyours/domains/butikdominiki.pl/public_html/tools/smarty/sysplugins/smarty_internal_write_file.php on line 44 My performance settings (In backoffice Advanced => Performance) are (I use polish interface so it may not be exact translation): Template cache: Never compile againCache: turned off When I delete files and subfolders from cache/smarty/compile error doesn't show, but after few minutes/hours it appears again and breaks specified subpage. Any ideas how to solve this issue? Maybe the problem is with Performance settings? Edited August 5, 2014 by gumol (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted August 5, 2014 Share Posted August 5, 2014 Hi, 777 is not recommended. Many times this issue is related to improper hosting file ownership setup. If possible contact hosting and ask them if your domain is set up in group as owner. learn more here: http://www.ibm.com/developerworks/library/l-lpic1-v3-104-5/ Link to comment Share on other sites More sharing options...
gumol Posted August 5, 2014 Author Share Posted August 5, 2014 I got. Issue was not with Prestashop but file count limit in webhosting. Thank you for your help. I mark issue as solved. 1 Link to comment Share on other sites More sharing options...
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