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Configure shop information Error on Prestashop 1.6.09


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When installing Prestashop 1.609 on server I got this error

 

  1. Configure shop information
An error occurred during installation...

You can use the links on the left column to go back to the previous steps, or restart the installation process by clicking here.

I believe that this error has been fixed on 1.6.08 version, but why I got this error again ?

 

Any solution?

Edited by codearm2 (see edit history)
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I would download the package again and try again. Sometimes the files can be corrupted during download or during upload to FTP. Can you download it again and let us know what happens?

 

How are you installing? Via FTP? If so, what FTP, FileZilla seems to work well. Also, use WinRar to unZip. Some other programs can cause issues. 

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  • 1 month later...

I would download the package again and try again. Sometimes the files can be corrupted during download or during upload to FTP. Can you download it again and let us know what happens?

 

How are you installing? Via FTP? If so, what FTP, FileZilla seems to work well. Also, use WinRar to unZip. Some other programs can cause issues. 

I did it exactly this way, even redownloaded it and uploaded it multiple times. But I have the exact same problem now and it still isn't working. Is there any fix for this?

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