mic68 Posted August 1, 2014 Share Posted August 1, 2014 (edited) Hello everyone, That's the problem I encountered: When I use the customization tool on a product, I record customization> I selected quantity> I add to cart, the cart is correct> I'm ordering process (5 steps)> and it is page method of payment that bug, the summary is incorrect, but I always quantity 1, no matter how much I have chosen before Thank you for your help! 1.6.0.6 Edited August 1, 2014 by mic68 (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted August 1, 2014 Share Posted August 1, 2014 What is the payment method you use? Also, is 1 or the right quantity saved if you complete the order? Link to comment Share on other sites More sharing options...
mic68 Posted August 1, 2014 Author Share Posted August 1, 2014 Everything is ok except on the payment page,Please look at the pictures: Link to comment Share on other sites More sharing options...
NemoPS Posted August 2, 2014 Share Posted August 2, 2014 So if you complete the order, 3 units are bought? Link to comment Share on other sites More sharing options...
mic68 Posted August 3, 2014 Author Share Posted August 3, 2014 Yes exactly, but this is a problem for some customers who do not finalize their order. Link to comment Share on other sites More sharing options...
NemoPS Posted August 4, 2014 Share Posted August 4, 2014 Have you tried with the default template? That one you use might just be broken Link to comment Share on other sites More sharing options...
mic68 Posted August 4, 2014 Author Share Posted August 4, 2014 No I is not tried, but there is a good chance that the problem comes from the template, I would have wanted to find a way to fix it. Link to comment Share on other sites More sharing options...
NemoPS Posted August 4, 2014 Share Posted August 4, 2014 of course, let us know if temporarily switching to the default one works Link to comment Share on other sites More sharing options...
mic68 Posted August 4, 2014 Author Share Posted August 4, 2014 yes, thank you Link to comment Share on other sites More sharing options...
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