ravencrest Posted July 31, 2014 Share Posted July 31, 2014 Hi there I'm hoping that the forum can help me with a weird problem. One of the products in our catalogue is not carrying the charge that the presta shop system makes for this into paypal. Things I have checked: - the product has a weight associated with it that is correct - the cost of the postage is showing as being included in the transaction in the order page - as far as I can tell, no voucher has been associated with this product that would affect the shipping - I cannot see that free shipping is associated with this product, but nor can I find something that says postage is definitely paid for. Can you please help with this? I have checked other recent transactions and the postage has been put through and paid for correctly. - Link to comment Share on other sites More sharing options...
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