reflectiveoffice Posted July 30, 2014 Share Posted July 30, 2014 Hi, Does anyone know why my logo won't display on an ipad? It just shows a question mark (?) image. It works fine on PCs etc. http://www.cmsbitz.com/presta/ I've tried changing the name and file type (png & jpg) but nothing seems to work. Many thanks in advance. Link to comment Share on other sites More sharing options...
El Patron Posted July 30, 2014 Share Posted July 30, 2014 seems to work for me http://screencast.com/t/ZDfI7qNy clear your browser cache...see if that clears up you not seeing it Link to comment Share on other sites More sharing options...
reflectiveoffice Posted July 30, 2014 Author Share Posted July 30, 2014 Does it work on an ipad?? Link to comment Share on other sites More sharing options...
vekia Posted July 30, 2014 Share Posted July 30, 2014 nope on iPad it doesnt work, what is original imagetype of your logo? (before upload to BO) ? Link to comment Share on other sites More sharing options...
reflectiveoffice Posted July 30, 2014 Author Share Posted July 30, 2014 I have tried both png and jpg Link to comment Share on other sites More sharing options...
El Patron Posted July 30, 2014 Share Posted July 30, 2014 sorry for my earlier response I did not read well. 1 Link to comment Share on other sites More sharing options...
reflectiveoffice Posted July 30, 2014 Author Share Posted July 30, 2014 I'm also having a major problem with the theme configurator. I cannot edit banners etc. All changes I make to text, URL etc. won't save. I've managed to get the images to display by adding a jpg or png extension via ftp but they have really long files names: eg. http://www.cmsbitz.com/presta/modules/themeconfigurator/img/2e16020687dccf3a8623e0a9d3fe25d442f08cb1_hp-banner4png When I try and save changes, the image URL is missing the png or jpg extension and Image Title and Target Link won't save. Link to comment Share on other sites More sharing options...
reflectiveoffice Posted August 1, 2014 Author Share Posted August 1, 2014 Any news on this issue? I have tried uploading the image as logo.png and logo.jpg and I have also tried naming it something else but it still won't show on ipads. Link to comment Share on other sites More sharing options...
reflectiveoffice Posted August 4, 2014 Author Share Posted August 4, 2014 Hi, This is still unsolved - does anyone know why the image won't display on ipads? Link to comment Share on other sites More sharing options...
reflectiveoffice Posted August 7, 2014 Author Share Posted August 7, 2014 Has nobody else had this issue? Where your logo won't display on an ipad? Link to comment Share on other sites More sharing options...
Nuastyle Posted August 13, 2014 Share Posted August 13, 2014 Did anyone find a solution for this? I can't see my logo on mobiles, it comes up with a question mark symbol. Can anyone help please? Link to comment Share on other sites More sharing options...
reflectiveoffice Posted August 13, 2014 Author Share Posted August 13, 2014 At last - someone else with the same issue. I hope someone has an answer for this Nuastyle! Link to comment Share on other sites More sharing options...
reflectiveoffice Posted August 15, 2014 Author Share Posted August 15, 2014 Still no solution to this?? Link to comment Share on other sites More sharing options...
reflectiveoffice Posted September 18, 2014 Author Share Posted September 18, 2014 Nuastyle did you find a solution to this? I still can't get it working even with the default bootstrap logo: http://www.cmsbitz.com/presta/ Link to comment Share on other sites More sharing options...
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