sabio Posted July 29, 2014 Share Posted July 29, 2014 Hi Why isn't possible to change an order that has been shipped? For example sending out 4 products to customer, customer sends back 1 of them and then the order can't be changed? Don't want to use the RMA system, as it's not working Regards Link to comment Share on other sites More sharing options...
NemoPS Posted July 30, 2014 Share Posted July 30, 2014 Try setting it back to payment accepted, or something else, change it, and set to shipped again. I didn't test it, does it work? Link to comment Share on other sites More sharing options...
sabio Posted July 30, 2014 Author Share Posted July 30, 2014 Hi Tried that. Doesn't matter what status its being changed to (not even canceled) still doesn't work? Link to comment Share on other sites More sharing options...
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