Tine Chem Posted July 29, 2014 Share Posted July 29, 2014 Hi I have problem, login in to my back office. when I enter correct user na pass in just loops. It does not let me into back office. Prestashop version 1.5.6.2 I ve tried to clear cache but nothing happens. I tried to login from other location and it worked. The problem started to happen when I logged-in once with my url but forgot to enter www. in from of domain. Did anyone else had problem with admin login in 1.5? how to solve this problem? Please solutions!? Link to comment Share on other sites More sharing options...
vekia Posted July 29, 2014 Share Posted July 29, 2014 is there any chance that you're logged in to back office on other device? i mean when you're logged as admin on other device (with different ip) you will not be able to log in on additonal devices it's due to the IP check feature - it's by default enabled for security reasons Link to comment Share on other sites More sharing options...
nimasonline Posted July 31, 2014 Share Posted July 31, 2014 Hi, Similar problem here. version 1.5.4.1 Unable to log in as administrator in back office. I tried with some troubleshooting tips from prestashop documentation but didn't work and I think I am unable to log in from now on. I also cleared the cookies several times. No joy. Any suggestions anybody? Link to comment Share on other sites More sharing options...
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