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No carriers available message [V 1.6.0.8 ]


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Hello there

 

I am testing my site at the moment, but having a problem regarding carriers.

 

when I try to check out, there a message " No carriers available"

 

I am supposed to use ' UPS' as my carrier, I've finished to set up for UPS.

and I set UPS ground as default carrier in preference menu, and also set localization and zone up and

warehouse, too. 

 

However, I've still got the message " No carriers available"

 

What can I do for the next step for solving this problem?

 

thanks.

 

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  • 2 weeks later...

I have the same problem.

The fact is that till some times ago it worked correctly.

Then we received an e-mail from a foreign customer (Germany) with the description of the problem that he encountered.

We simulated a new subscription and we had the same problem. But it doesn't seem that anybody did some changes in the settings

We checked Zone and country tax rule matching and if the courier tax rule was the same. We are not able to solve it.

Can anybody give an help please?

 

Marco

 

 


 

However, I've still got the message " No carriers available"

 

What can I do for the next step for solving this problem?

 

thanks.

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