ankitgala Posted July 27, 2014 Share Posted July 27, 2014 Hello, i have installed PrestaShop version: 1.6.0.8 I have installed PRS010017 theme Store location - http://buzzpublishing.net/shop/ When i try to place order at the end in the payment selection stage (final no. 5 stage) when i select bank wire or cheque payment option and confirm order a blank screen appears http://buzzpublishing.net/shop/module/bankwire/validation http://buzzpublishing.net/shop/module/cheque/validation also the customer who places order does not get any email please help me..... 1 Link to comment Share on other sites More sharing options...
vekia Posted July 27, 2014 Share Posted July 27, 2014 blank screen = errors please turn on error reporting and try to place order once again you will see error report please paste it here Link to comment Share on other sites More sharing options...
ankitgala Posted July 27, 2014 Author Share Posted July 27, 2014 please guide how to do that.. i am new Link to comment Share on other sites More sharing options...
ankitgala Posted July 27, 2014 Author Share Posted July 27, 2014 when tried got this error for one payment option - Fatal error: Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/home/buzznet/public_html/shop/themes/PRS010017/mails/en/order_conf_product_list.txt" on line 2 "{$product[\'reference\']}" - Unexpected "\"' in /home/buzznet/public_html/shop/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:667 Stack trace: #0 /home/buzznet/public_html/shop/tools/smarty/sysplugins/smarty_internal_templateparser.php(3144): Smarty_Internal_TemplateCompilerBase->trigger_template_error() #1 /home/buzznet/public_html/shop/tools/smarty/sysplugins/smarty_internal_templateparser.php(3209): Smarty_Internal_Templateparser->yy_syntax_error(10, '\') #2 /home/buzznet/public_html/shop/tools/smarty/sysplugins/smarty_internal_smartytemplatecompiler.php(105): Smarty_Internal_Templateparser->doParse(10, '\') #3 /home/buzznet/public_html/shop/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php(206): Smarty_Internal_SmartyTemplateCompiler->doCompile('{foreach $list .. in /home/buzznet/public_html/shop/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 667 Link to comment Share on other sites More sharing options...
ankitgala Posted July 27, 2014 Author Share Posted July 27, 2014 http://buzzpublishing.net/shop/module/cheque/validation Fatal error: Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/home/buzznet/public_html/shop/themes/PRS010017/mails/en/order_conf_product_list.txt" on line 2 "{$product[\'reference\']}" - Unexpected "\"' in /home/buzznet/public_html/shop/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:667 Stack trace: #0 /home/buzznet/public_html/shop/tools/smarty/sysplugins/smarty_internal_templateparser.php(3144): Smarty_Internal_TemplateCompilerBase->trigger_template_error() #1 /home/buzznet/public_html/shop/tools/smarty/sysplugins/smarty_internal_templateparser.php(3209): Smarty_Internal_Templateparser->yy_syntax_error(10, '\') #2 /home/buzznet/public_html/shop/tools/smarty/sysplugins/smarty_internal_smartytemplatecompiler.php(105): Smarty_Internal_Templateparser->doParse(10, '\') #3 /home/buzznet/public_html/shop/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php(206): Smarty_Internal_SmartyTemplateCompiler->doCompile('{foreach $list .. in /home/buzznet/public_html/shop/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 667 Link to comment Share on other sites More sharing options...
vekia Posted July 27, 2014 Share Posted July 27, 2014 problem is in your mail translations please check file mentioned in error code /themes/PRS010017/mails/en/order_conf_product_list.txt if i were you i will remove whole /themes/prs010017/mails directory (BACKUP IT FIRST!) verify if problem appears then too Link to comment Share on other sites More sharing options...
ankitgala Posted July 27, 2014 Author Share Posted July 27, 2014 tried deleting mails directory and now get error on home page like - New products Notice: Undefined index: newProducts in/home/buzznet/public_html/shop/cache/smarty/compile/af/9a/4a/af9a4a65429aac3f4a41b1408f78e8df629bb1e3.file.tmnewproducts.tpl.cache.phpon line 51Notice: Trying to get property of non-object in/home/buzznet/public_html/shop/cache/smarty/compile/af/9a/4a/af9a4a65429aac3f4a41b1408f78e8df629bb1e3.file.tmnewproducts.tpl.cache.phpon line 51 Link to comment Share on other sites More sharing options...
ankitgala Posted July 27, 2014 Author Share Posted July 27, 2014 the earlier error of checkout is now gone but there is a new error thats on home page as told earlier what to do now.... Link to comment Share on other sites More sharing options...
vekia Posted July 27, 2014 Share Posted July 27, 2014 these messages arent errors these messages are notifications and they can't affect website just disable error reporting and your website will start work very well. Link to comment Share on other sites More sharing options...
ankitgala Posted July 27, 2014 Author Share Posted July 27, 2014 i have disabled error reporting still the error shows what to do ? Link to comment Share on other sites More sharing options...
ankitgala Posted July 27, 2014 Author Share Posted July 27, 2014 i think it is because of browser cache .. as no error on other PC Link to comment Share on other sites More sharing options...
vekia Posted July 27, 2014 Share Posted July 27, 2014 clear shop cache and recompile theme, error report will disappear. Link to comment Share on other sites More sharing options...
ankitgala Posted July 29, 2014 Author Share Posted July 29, 2014 how to recomile theme Link to comment Share on other sites More sharing options...
vekia Posted July 29, 2014 Share Posted July 29, 2014 you can recompile theme in that way: 1 Link to comment Share on other sites More sharing options...
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