Prestashop barely usable

[dariovine]

Hello All,

i have recently installed prestashop 1.6.0.8 on a godaddy host without any problem

 

When i log in to the back end and try to add or modify products the server keeps on crashing. It happens so often that its barely usable.

 

For example: i go to catalog and then products and i try to edit the only product ive added or the existing ones.

First of all i keep getting this pop-up saying "some tabs was not loaded correctly, do you want to reload them?" i then click OK but it keeps on coming so up so i click cancel

Second, when i click on some of the options like features, i see two arrows rotating in the top left of the screen saying loading but then the page remains blank. after i try for four of five times it works.

Third, when i change a parameter and i click on Save the browser comes back saying "no data received"

 

The result is a totally unusable platform which makes me very frustrated!!

 

Please can you help me?

Thanks in advance

 

[vekia]

what hosting you use?

it's not first time when i see question like your,

it's godaddy? they changed something in their configuration, because of this - prestashop can't work well there

[dariovine]

Hello

yes its go daddy

 

is there anything that can be done from my side?

 

thanks

[vekia]

recently they changed something in their configuration, 

hosting accounts has got more restrictions now, this is why it stopped to work

 

i think that godaddy should review these changes,

you should ask them about that fact - they changed configuration and you paid for other configuration, not limited one!

[sandy03700]

Hello,

 

I have exactly the same issue for the last week, we are a bunch to have the same issue

(i have opened a ticket 5 days ago and still no answer.............

I have been using presatshop 1.5.4 for 1 year and before that eveything was ok........

 

Sandy

Edited July 27, 2014 by sandy03700 (see edit history)

[El Patron]

the following has worked for some shop owners

 

back office-->preferences-->seo & urls

 

set Disable Apache mod security to 'Yes'.

 

this will add the following to your .htaccess file in root of your shop

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>

 

[dariovine]

 

the following has worked for some shop owners

 

back office-->preferences-->seo & urls

 

set Disable Apache mod security to 'Yes'.

 

this will add the following to your .htaccess file in root of your shop

<IfModule mod_security.c>

SecFilterEngine Off

SecFilterScanPOST Off

</IfModule>

 

 

 

I tried to change this setting but the problems are all still there

do you know what changes did GoDaddy do to make prestashop unusable?

 

I'm just trying to understand so i can call them and ask to change them back

 

Thanks

[El Patron]

honestly?

 

goaddy is great selling domains, but if memory serves me correctly shared does not support mod_expires...this may have changed...most shared hosting does not support either/or mod_expires or gzip compression, this so serious site managers must then upgrade to vps+.  well starting out, why not find best shared hosting....or...read on...

 

personally and to be brutally honest, look for cloud hosting.

 

here is good article

 

http://blog.dh42.com/prestashop-cloud/

 

godaddy's primary business (from my perspective) is domain names which is a good thing because the management of domain names, and where they are hosted is made simple.  so one can easily host their site on any host and use godaddy as registrar.

 

beating your head trying to work with godaddy at this point is counter productive.  find hosting that works for you....

[dariovine]

thank you El Patron, i will look into that

[El Patron]

thank you El Patron, i will look into that

have you sorted anything out yet?

 

from what I've been seeing GoDaddy made change to  shared environment that basically makes an eCommerce like PS inoperable.