kgblit1 Posted November 16, 2009 Share Posted November 16, 2009 Hello, due to unknown reasons i can not access the admin account. Its written:employee does not exist, or bad password. I put my email adress to get new pasword,it generates me a new password, but this new password is not fitting ..... Then I tried to change the password in a database, but it is encrypted. Maybe somebody has been faced with the situation here? Link to comment Share on other sites More sharing options...
humano Posted January 6, 2010 Share Posted January 6, 2010 Hi, have you resolve? How then? I,m on the same trick think... http://www.prestashop.com/forums/viewthread/39829/help_installation___upgrade/cant_login Please let me know if yes and/or no THX Link to comment Share on other sites More sharing options...
rossdavidh Posted January 6, 2010 Share Posted January 6, 2010 look here:http://www.prestashop.com/forums/viewthread/4843/lost_password_the_solution_is_in_the_forum_but_in_french Link to comment Share on other sites More sharing options...
humano Posted January 6, 2010 Share Posted January 6, 2010 Hi, i,m in the backoffice now… i uploaded the script from http://www.prestashop.com/forums/viewthread/32238/help_configuration___use/toolnew_admin_account_dot_ use it for future references, Thank You! Link to comment Share on other sites More sharing options...
nutbuster Posted January 24, 2010 Share Posted January 24, 2010 Hi, i,m in the backoffice now… i uploaded the script from http://www.prestashop.com/forums/viewthread/32238/help_configuration___use/toolnew_admin_account_dot_ use it for future references, Thank You! How do you install this script? Newbie terms please Link to comment Share on other sites More sharing options...
humano Posted January 25, 2010 Share Posted January 25, 2010 yes i think your new changes are the cause, in my case was just create the file suggested http://www.prestashop.com/forums/viewthread/32238/help_configuration___use/toolnew_admin_account_dot_ uploaded to server and execute it, was just like that and it worked, so don desperate and check for a more mature provider, mine is also not very good but it works for now, thanks and good luck! Link to comment Share on other sites More sharing options...
bonym Posted January 26, 2010 Share Posted January 26, 2010 contact the site admin... maybe your name was deleted from the database, or it was updated Link to comment Share on other sites More sharing options...
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