Trevor Lawson Posted July 23, 2014 Share Posted July 23, 2014 I am having trouble with importing products with a CSV file. I am trying to upload a CSV file with about 1400 products. . . most with three pictures or so. .. . but the pictures are quite large at 3-4 megabytes. So far, while testing, I have only tried importing from a CSV file with 5 items. I originally was getting an error within prestashop indicating the pictures for my products could not be copied. The products were imported but just did not have the photos. I researched this and found that the PHP.INI file needed to be updated. I have done this with the following parameters: <?php ;;;;;;;;;;;;;;;;;;; ; Resource Limits ; ;;;;;;;;;;;;;;;;;;; memory_limit = 256M max_execution_time = 120 max_input_vars = 3000; suhosin.post.max_vars = 3000; suhosin.request.max_vars = 3000; ?> My PHP info file is here: www.gbamedical.com/info.php Now I get a 500 Internal Server Error. The actual error in the error log is the following: [Tue Jul 22 23:21:19 2014] [5435820] [fcgid:warn] [client 97.115.27.65:60638] mod_fcgid: read data timeout in 120 seconds, referer http://www.gbamedical.com/shoppe/05ad01min05/index.php?controller=AdminImport&token=62fefdea84f98bf2f436dafc040b6c1f [Tue Jul 22 23:21:19 2014] [5435820] [core:error] [client 97.115.27.65:60638] End of script output before headers: index.php, referer http://www.gbamedical.com/shoppe/05ad01min05/index.php?controller=AdminImport&token=62fefdea84f98bf2f436dafc040b6c1f What am I doing wrong? I have experimented with smaller pictures and it works but the vendor's data feed I am using does not have smaller pictures for the 1400 items and it is a MONSTER job to make them smaller. Thanks in advance for any help you might be able to offer. Trevor Link to comment Share on other sites More sharing options...
Trevor Lawson Posted July 23, 2014 Author Share Posted July 23, 2014 anyone? Link to comment Share on other sites More sharing options...
Trevor Lawson Posted July 30, 2014 Author Share Posted July 30, 2014 I reduced the size of the pictures and all are below 1 meg. Still same problem. I removed my PHP5.ini file and now I'm back to just the Prestshop error: "Error copying image:". The pictures are hosted on another server but I did a test with 5 items and hosted the pictures on my server. . . . same error Please help. Link to comment Share on other sites More sharing options...
Peda Posted November 3, 2014 Share Posted November 3, 2014 The same error: mod_fcgid: read data timeout in 120 seconds, referer http... Link to comment Share on other sites More sharing options...
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