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[SOLVED] Add a product BO not working


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If a customer places an order with us, it is marked pending. After the checks are done, and it is found that a product is out of stock. The agent changes the status to Out of Stock. If the customer wants to change his order, the agent clicks the Add a Product button and begins to type the product that needs to be added. Nothing happens. The little prestahand (top left) spins a bit but that is all.


I can add products to other orders - it only fails (so far) on orders where Out of Stock is selected.


Any advise?


 


Prestashop Ver. 1.6.0.8


 


Edited by Rebel Tech (see edit history)
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Sounds like a javascript error. Can you bring up the developer console (f12 on chrome, and firefox if you have firebug), and see if you have any red mark in the top right of it? If so, click on the 'console' tab and paste the error here

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