Zobéir Posted July 22, 2014 Share Posted July 22, 2014 Hi I hope it's the right section for my question. I lost both username and password to my prestashop and I don't know how to fix it! I'm using MAMP and I happy if you guys can help me to reset everything or move my shop to a new one! Thanks Link to comment Share on other sites More sharing options...
El Patron Posted July 22, 2014 Share Posted July 22, 2014 try this: using phpmyadmin open the db for your installation find yourprefix_emlployees table browse that file and you will see the email address used at installation then browse to your back office and use lost password. Link to comment Share on other sites More sharing options...
vekia Posted July 23, 2014 Share Posted July 23, 2014 if you don't remember password you can easily reset it in that way: http://www.prestashop.com/forums/topic/233195-new-better-way-to-reset-admin-password-prestashop-15-too/ 1 Link to comment Share on other sites More sharing options...
Zobéir Posted July 23, 2014 Author Share Posted July 23, 2014 well there is two main problem 1. I don't know the link/address to my back office! 2. I don't know my admin username! ( I watched a tutorial on how to use it with MAMP and he said leave it on default) But I think I know the password Link to comment Share on other sites More sharing options...
El Patron Posted July 24, 2014 Share Posted July 24, 2014 well there is two main problem 1. I don't know the link/address to my back office! 2. I don't know my admin username! ( I watched a tutorial on how to use it with MAMP and he said leave it on default) But I think I know the password jajaja..you a mess...hope you get it sorted soon look at files, using ftp or some other method, you can then find the admin folders name. Then you navigate to this to login. use phpmyadmin per above to find the email address, that will be you login, then use lost password or vekia's solution posted above. Link to comment Share on other sites More sharing options...
Zobéir Posted July 24, 2014 Author Share Posted July 24, 2014 So if I don't know the link to my back office then it's lost forever!? Like this one! http://localhost:8888/prestashop/admin7890 I don't know how to explain in a good way but I tried everything but I can't remember the link to login page of back office! Thanks Link to comment Share on other sites More sharing options...
El Patron Posted July 25, 2014 Share Posted July 25, 2014 if you can't find your site files or identify admin using ftp or some other file management program, then yes all is lost. But if that is the case maybe get someone personally (in your barrio) that has more experience with managing website files and use of phpmyadmin to help you. Link to comment Share on other sites More sharing options...
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