RageSpawnGaming Posted July 22, 2014 Share Posted July 22, 2014 Hi all, I’m Ash from SA and very new to Prestashop and this forum. After numerous searches on the web and responses on this forum, with an answer I decided to ask this question here as a noob, so take it easy on me. I’ve just installed version 1.6 and love it, however when I’m busy on the admin page I keep getting logged out…which gets annoying after a while. I have cleared my cache and restarted my browser but still the same error. How can I resolve this issue and apologies again for the repost of this. Remember I’m a Noob at this, so tell me what info you want and where to get it and I will provide it Thanks in advance guys for the help with getting this resolved. Link to comment Share on other sites More sharing options...
vekia Posted July 22, 2014 Share Posted July 22, 2014 hello perhaps your ip is dynamic and your isp changing it a lot ? 1 Link to comment Share on other sites More sharing options...
RageSpawnGaming Posted July 22, 2014 Author Share Posted July 22, 2014 Hi Vekia, Thank you for your response. I'm at work at the moment and the IP as far as I know, shouldn't be dynamic....But i could be wrong. I will try it at home this afternoon and let you know what happens. Link to comment Share on other sites More sharing options...
vekia Posted July 22, 2014 Share Posted July 22, 2014 if it is dynamic you can disable this option under: adm. preferences tab in your back office you can define there: - cookie life time (short cookie life time can affects too!) - disable IP address check 1 1 Link to comment Share on other sites More sharing options...
RageSpawnGaming Posted July 23, 2014 Author Share Posted July 23, 2014 Great stuff, worked perfect at home. Thanks vekia, you can close the thread as solved 1 Link to comment Share on other sites More sharing options...
vekia Posted July 23, 2014 Share Posted July 23, 2014 thank you for informations topic marked as solved as you suggested btw. welcome on board ! :-) 1 Link to comment Share on other sites More sharing options...
RageSpawnGaming Posted July 24, 2014 Author Share Posted July 24, 2014 Thanks Vekia 1 Link to comment Share on other sites More sharing options...
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