mtporter Posted July 16, 2014 Share Posted July 16, 2014 On July 1st a company I worked up a new look with PS 1.5.6.2 went live. Was wondering if someone could take a look to see if any potential modules, etc. may cause it not to work exactly as it should. I've gotten a few emails saying things like a customer got all the way to the credit card entry and got timed out. Link to comment Share on other sites More sharing options...
vekia Posted July 16, 2014 Share Posted July 16, 2014 hello, share url :-) i think that some of us (mods and merchants) will check your website Link to comment Share on other sites More sharing options...
mtporter Posted July 16, 2014 Author Share Posted July 16, 2014 Thank you... the site is www.mountainmeadowherbs.com Link to comment Share on other sites More sharing options...
vekia Posted July 16, 2014 Share Posted July 16, 2014 1) add to cart on homepage doesnt work well i see products only after page refresh Link to comment Share on other sites More sharing options...
mtporter Posted July 16, 2014 Author Share Posted July 16, 2014 when using MS Explorer or Chrome I'm not having any problems. What browser are you using? Link to comment Share on other sites More sharing options...
vekia Posted July 16, 2014 Share Posted July 16, 2014 im on chrome - latest release i have to refresh page to see what i've got in cart Link to comment Share on other sites More sharing options...
mtporter Posted July 16, 2014 Author Share Posted July 16, 2014 anyway to look at source to see why some people order and get timed out, then they think their order did not to through and they end up submitting twice?? Link to comment Share on other sites More sharing options...
mtporter Posted July 17, 2014 Author Share Posted July 17, 2014 Could it be one or two modules such as ie Pinterest module that may be conflicting and causing errors? Link to comment Share on other sites More sharing options...
vekia Posted July 17, 2014 Share Posted July 17, 2014 can i create fake account and order there to test whole order process? Link to comment Share on other sites More sharing options...
mtporter Posted July 17, 2014 Author Share Posted July 17, 2014 Yes, just use a name like 'Prestashop-Legend' and for last name 'Do not process'. Plus I'll inform. Link to comment Share on other sites More sharing options...
mtporter Posted July 18, 2014 Author Share Posted July 18, 2014 Problem has been resolved Link to comment Share on other sites More sharing options...
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