Can't get past confirm order in cart, (I'm in need of urgent help please)

[4greatbuys2]

no help here

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[benjamin utterback]

Hi, can you tell me the history of your PrestaShop version? Is it a fresh install or upgraded store? If it's upgraded what versions did you start with and what is the upgrade history to what version you are using now? 

 

Thanks!

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[benjamin utterback]

What version of 1.6? 

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[benjamin utterback]

Please make sure Dev mode is on. I'll go ahead and test it out. Thanks!

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[vekia]

okay, so now with error reporting, what you see instead of internal server error (500) ? some more informations ?

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[benjamin utterback]

okay, so now with error reporting, what you see instead of internal server error (500) ? some more informations ?

It seems similar to this, http://www.prestashop.com/forums/topic/344057-cant-load-order-status-at-line-167-in-file-classespaymentmodulephp/

 

Both are 1.6 recent versions and I can't find any other thread with this line in question (167 paymentmodule.php)

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[vekia]

yes it is

check controller file of your payment module what kind of status (number) it uses

then verify if this status ID exists under orders > statuses

 

if you don't know what to do now, please let us know what you've got in line 59 in file: modules/cashondelivery/controllers/front/validation.php

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[vekia]

okay

so, as you can see there is a this tiny code:
 

 Configuration::get('PS_OS_PREPARATION')

this is order status that doesnt exist in your order -> statuses seciton

so, open order -> statuses and check if there is something like "preparition"

 

if so copy its ID (from screenshot above you can see that it is equal to 3) and paste to your module code instead of Configuration::get('PS_OS_PREPARATION'), like i did below:

$this->module->validateOrder((int)$this->context->cart->id, 3, $total, $this->module->displayName, null, array(), null, false, $customer->secure_key);

if status "preparation" doesnt exist on list under orders > statuses, click on add new status

 

 

then fill out form with these credentials:

 

 

 

save changes and then copy ID of new status to your module file :-)

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[vekia]

okay

so, you changed also module php code as i suggested?

[4greatbuys2]

1

 

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[vekia]

strange, it should work now 

does your order state contain entries in ps_order_state_lang table? translations exist?

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[4greatbuys2]

1

Edited July 23, 2014 by 4greatbuys2 (see edit history)

[4greatbuys2]

I guess I'm not going to get any help here

[benjamin utterback]

I guess I'm not going to get any help here

 

Did you check. 

 

"does your order state contain entries in ps_order_state_lang table? translations exist?"

[4greatbuys2]

Here's the screenshot of ps_order_state_lang table

What do you mean by translations exist?