luke_devon Posted July 12, 2014 Share Posted July 12, 2014 Hi When I try to upload an image via prestashop admin panel , Admin pannel --> Catalog ---> Products --> Under particular product , go to images ---> add a file Image size is : Max, 600kb+ I am getting following error message, An error occurred while copying image, check your memory limit. However I checked with my hosting company and they have optimized the php.ini file. But still I am getting same error message. Could you please help me to resolve this issue ? Many Thanks Luke. 1 Link to comment Share on other sites More sharing options...
Dh42 Posted July 12, 2014 Share Posted July 12, 2014 What is your memory limit and your max upload limit? Link to comment Share on other sites More sharing options...
luke_devon Posted July 12, 2014 Author Share Posted July 12, 2014 memory_limit = 128M upload_max_filesize = 10M max_file_uploads = 20 Link to comment Share on other sites More sharing options...
NemoPS Posted July 12, 2014 Share Posted July 12, 2014 try with a memory limit of 256, though it's overly strange a file upload drains all that 1 Link to comment Share on other sites More sharing options...
vekia Posted July 12, 2014 Share Posted July 12, 2014 also check max_post_size php setting 1 Link to comment Share on other sites More sharing options...
enSysRanjit Posted July 12, 2014 Share Posted July 12, 2014 http://www.prestashop.com/forums/topic/329373-solved-abc1234jpg-an-error-occurred-while-copying-image-check-your-memory-limit/ Link to comment Share on other sites More sharing options...
luke_devon Posted July 12, 2014 Author Share Posted July 12, 2014 Hi Nemo / Vekia I have modified the php.ini as you suggested. But still the same. I am getting same error message. post_max_size = 16M memory_limit = 128M Thank you Luke Link to comment Share on other sites More sharing options...
Dh42 Posted July 12, 2014 Share Posted July 12, 2014 Tell you host the issue and ask them if there is an error message being generated on the server. It could be a permissions issue. 1 Link to comment Share on other sites More sharing options...
luke_devon Posted July 13, 2014 Author Share Posted July 13, 2014 Hi Hosting company re-configured the php.ini and now the problem is been resolved. Thank you all for your guides and supports. Regards Luke. Link to comment Share on other sites More sharing options...
vekia Posted July 13, 2014 Share Posted July 13, 2014 hello do you know what they changed? information about that will be useful for other merchants i remember several similar topics to yours Link to comment Share on other sites More sharing options...
kishan soni Posted March 8, 2015 Share Posted March 8, 2015 i m uploading an img of 611kb and this error occurredAn error occurred while copying image, check your memory limit.how to change limit of uploading img size Link to comment Share on other sites More sharing options...
NemoPS Posted March 9, 2015 Share Posted March 9, 2015 611kb should be totally manageble by prestashop, CHeck the preferences page of the BO and see if you reduced quotas for any reason. Link to comment Share on other sites More sharing options...
MaXi32 Posted May 2, 2015 Share Posted May 2, 2015 Change your image resolution. Same post here with a solution: https://www.prestashop.com/forums/topic/329373-solved-abc1234jpg-an-error-occurred-while-copying-image-check-your-memory-limit/ Link to comment Share on other sites More sharing options...
Kittu2108 Posted January 17, 2016 Share Posted January 17, 2016 I see the preference page is setup correctly and the permission is also 0755. But the same problem persists. I'm unable to upload the images. Please help!!! Link to comment Share on other sites More sharing options...
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