Request entity too large

[Johnny1989]

First of all guys, I want to tell everyone I've checked all similar posts here and in other websites, and that I'm my own host. I work in a place where we got our own servers and we got our own configs.

 

The thing is I just joined them and I'm a novice. I'm not yet working for them. I'm just learning, and I'm supposed to learn "alone" or from the internet, and here is where you guys come in.

 

Whenever I go into the module blocks translations and try to change and then save something, I got the following error:

 

Request Entity Too Large

 

The requested resource
/bike/prestashopbo/adminshop/index.php
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.

 

What I did is to go the plesk that we've got, (Like a Control Panel), I went to the PHP Config and I switched the "memory_limit", the "post_max_size" and the "upload_max_filesize" to high values like "2048M","500M","250M" for example. I even tried higher values and a "-1" memory_limit which means Infinite.

 

The thing is I still keep getting the error, don't understand what's happening. Any ideas?

 

Thanks in advance,

Edited July 9, 2014 by Johnny1989 (see edit history)

[El Patron]

after you changed these values did you use phpinfo to see if they actually changed?

 

here is free module you can use.

http://www.prestashop.com/forums/topic/278164-free-module-display-php-environment-phpinfo-back-office/

[Johnny1989]

_{Yeah, I got a "phpinfo.php" url with the phpinfo() command so I access it everytime I do some changes on it.}

 

_{The changes were done in the phpinfo(), but still couldn't change/save the translations. Any idea?}

 

_{Thanks for your help.}

[El Patron]

most ideas are 'not' on PrestaShop forum as this is a php/apache configuration issue, assuming you already looked (which I also did) I did not post those links.

 

make sure to turn on ps error reporting.

 

also note: phpinfo in root does not show ini_set's done by ps, hence the module which does show them.

[Johnny1989]

I'm pretty new to this. As you said, I looked for php/Apache help outside this forum but it seems everyone solved that problem by setting the values I stated before. Seems noone had anymore problems except me.

 

About your other points, I'm pretty new and might not understand all what you say.

 

PS error reporting is the "DEV_MODE" true to not see blank pages isn't it? Since I see the error, I assume I got it enabled.

 

And about the phpinfo() in root, Since there's only one PHP Config in my plesk disk, it is supposed that it works for the whole directories, for example, prestashop, and inside prestashop, modules... Am I wrong?

 

Thanks once again,

[webbyz]

did you find a solution i have the same problem

best regards

[webbyz]

UP I HAVE THE SAME PROBLEM

REQUEST ENTITY TOO LARGE

BUT the order is well registered and the payment is received 

prestashop 1.6