'Woger Posted July 9, 2014 Share Posted July 9, 2014 I tried to create an order manually, but as soon as i hit the create order button I get the wsod and nothing is created. Anybody an idea? Thanks, Roger Link to comment Share on other sites More sharing options...
'Woger Posted July 9, 2014 Author Share Posted July 9, 2014 OK, My test environment with debugging on gives me this error: Fatal error: Call to a member function getProducts() on a non-object in /usr/home/chinarello/www/html/prestashop2/classes/CartRule.php on line 634 Link to comment Share on other sites More sharing options...
Trip Posted July 9, 2014 Share Posted July 9, 2014 Bug is reported but so far no response. I think this is really serious and might even effect normal customers as imo there is something wrong with the cart rules validation. My only solution is to delete all card rules http://forge.prestashop.com/browse/PSCSX-2499 All the best, Trip Link to comment Share on other sites More sharing options...
'Woger Posted July 9, 2014 Author Share Posted July 9, 2014 Wat exactly did you do to disable this or where can I find this follow up module? And could it also be the same problem I have with the unit prices not working anymore? Thanks, Roger Link to comment Share on other sites More sharing options...
'Woger Posted July 9, 2014 Author Share Posted July 9, 2014 is that the module: Customer follow-up (duh! ;-) ) I haven't installed it.... Link to comment Share on other sites More sharing options...
fkrieken Posted July 11, 2014 Share Posted July 11, 2014 I have the same problem, can't add a manual order Customer follow up module is not installed Link to comment Share on other sites More sharing options...
Trip Posted July 11, 2014 Share Posted July 11, 2014 Look in BO Price Rules and than cart rules. There are the discount vouchers. I've deleted them all and after that it workes. Regards, Trip Link to comment Share on other sites More sharing options...
'Woger Posted July 11, 2014 Author Share Posted July 11, 2014 Did that, but still not working. And now I can't empty the price rules because "unit price" for products isn't working also so I have to do this by using cart rules now. Link to comment Share on other sites More sharing options...
pereca Posted July 17, 2014 Share Posted July 17, 2014 Exactly the same problem, creation of manual orders returns blank page and doesn't create order. For us the problem is huge, because we use this option frequently. It is definitely related to cart rules, because if I delete existing cart rules, manual creation of orders works fine. Any idea when this would be solved? Cheers, Marko Link to comment Share on other sites More sharing options...
vekia Posted July 17, 2014 Share Posted July 17, 2014 hello what prestashop version you use? in addition, you've got error reporting turned on? if not - it's worth to turn this option on, then instead of white page you will see error code (i hope so!) Link to comment Share on other sites More sharing options...
pereca Posted July 18, 2014 Share Posted July 18, 2014 Using presta 1.6.0.8. I will turn error reporting on. Do you have any idea why this happens, or whr this bug will be resolved - otherwise I'm going to have to downgrade Presta to 1.5.6... Thanks in advance, Marko Link to comment Share on other sites More sharing options...
'Woger Posted July 21, 2014 Author Share Posted July 21, 2014 Vekia, I have error reporting on, but no error. If you want you can access my test environment. Greetings, Roger Link to comment Share on other sites More sharing options...
vekia Posted July 21, 2014 Share Posted July 21, 2014 sure you can send me credentials via PM i will check it and will see what i can do in this case Link to comment Share on other sites More sharing options...
'Woger Posted July 21, 2014 Author Share Posted July 21, 2014 (edited) Wait! I'm getting this error now: Fatal error: Call to a member function getProducts() on a non-object in ......../prestashop2/classes/CartRule.php on line 634 Oh, I allready posted that Edited July 21, 2014 by 'Woger (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted July 27, 2014 Share Posted July 27, 2014 this may help http://forge.prestas...wse/PSCFV-12342 Link to comment Share on other sites More sharing options...
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