orijit Posted July 9, 2014 Share Posted July 9, 2014 (edited) When an user buy a product form my web shop then admin get the order details email with a default product extra added.How can i remove the extra product from email? example an user buy rider plus xl from my shop the admin get details of donald and rider plus in email.how can i remove the default product like donald?? My shop url is http://www.put2kart.com/ Thank you Edited July 9, 2014 by orijit (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted July 9, 2014 Share Posted July 9, 2014 hello you mean that this second product is somehow added to the cart ? Link to comment Share on other sites More sharing options...
orijit Posted July 9, 2014 Author Share Posted July 9, 2014 Yes second product buying by customer but the first product added autometically. Link to comment Share on other sites More sharing options...
vekia Posted July 9, 2014 Share Posted July 9, 2014 i tried to open your website but i cant url is okay? Link to comment Share on other sites More sharing options...
NemoPS Posted July 9, 2014 Share Posted July 9, 2014 I already heard about this. Are you using any override? Third party modules concerning orders? Or vouchers, gift cards? Link to comment Share on other sites More sharing options...
orijit Posted July 9, 2014 Author Share Posted July 9, 2014 The site is down for emergency maintanence. Link to comment Share on other sites More sharing options...
orijit Posted July 12, 2014 Author Share Posted July 12, 2014 (edited) Hello Everyone my site is live so please check. http://www.put2kart.com/ @Nemo1 i'm using Order reference change module for change order number as per client needs. Edited July 12, 2014 by orijit (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted July 12, 2014 Share Posted July 12, 2014 it might be interfering, can you disable it and try? Link to comment Share on other sites More sharing options...
orijit Posted July 12, 2014 Author Share Posted July 12, 2014 No i'm not trying this. ok lets a try then revert you. Link to comment Share on other sites More sharing options...
orijit Posted July 12, 2014 Author Share Posted July 12, 2014 After desable module then buy a product but problem is still there one extra product added autometically. Please help me. Link to comment Share on other sites More sharing options...
NemoPS Posted July 12, 2014 Share Posted July 12, 2014 Can you check your override/classes folder via ftp? and override/controllers/front as well, see if you have any file there Link to comment Share on other sites More sharing options...
vekia Posted July 12, 2014 Share Posted July 12, 2014 i think that in this case it's necessary to analyse structure of db especially auto_increment values of order_detail, order, and cart tables Link to comment Share on other sites More sharing options...
orijit Posted July 14, 2014 Author Share Posted July 14, 2014 My problem is solved thank you all for help me. After deactivate then activate product reference module and add code in Payment Module.php '{total_tax_paid}' => Tools::displayPrice(($order->total_products_wt - $order->total_products) + ($order->total_shipping_tax_incl - $order->total_shipping_tax_excl), $this->context->currency, false)); my problem solved. Thanks to all of you. Link to comment Share on other sites More sharing options...
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