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payment area problem


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In the payments section (new account created) the viewer can not see the payment options at all. They seem to be invisible--- the hook that is is not making itself viewable...please see image.

 

I am trying to help fix this problem but am not to familiar with PrestaShops files...yet.

 

Can someone please point ime into the direction of which file/what to do to fix it so new customer account will see the "please sign in to see payment methods" and the rest that this entails too.

 

I used Web Developer tools to see what is supposed to appear but not everyone.

 

Thanks in advance

post-815386-0-48982400-1404772016_thumb.jpg

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