prestalearn Posted July 2, 2014 Share Posted July 2, 2014 Im having very big trouble with by checkout.I tried to upgrade psblog module today and since then this error is displayed in checkout: TECHNICAL ERROR: unable to save update quantity Details: Error thrown: [object Object] Ive tried to restore all override files, .htaccess etc etc and clear cache but I cant get rid of the error.Any suggestions would REALLY be appriciated.My site is here: (the error is seen when adding product to the cart and trying to checkout):http://goo.gl/pSIFdS Link to comment Share on other sites More sharing options...
vekia Posted July 2, 2014 Share Posted July 2, 2014 how to reproduce this error? i have to do something on cart page? Link to comment Share on other sites More sharing options...
prestalearn Posted July 2, 2014 Author Share Posted July 2, 2014 Thanks for replying. Just put something in the cart and try to checkout. Link to comment Share on other sites More sharing options...
vekia Posted July 2, 2014 Share Posted July 2, 2014 okay thank you i finally reproduced it i see problem: it looks like it's strictly related to one page checkout order process are you able, for test purposes only, test it with default theme? im affraid that problem can be related to your template Link to comment Share on other sites More sharing options...
prestalearn Posted July 2, 2014 Author Share Posted July 2, 2014 THank you Vekia, Same error with default theme Link to comment Share on other sites More sharing options...
prestalearn Posted July 2, 2014 Author Share Posted July 2, 2014 There is no way to try to okay thank you i finally reproduced it i see problem: it looks like it's strictly related to one page checkout order process are you able, for test purposes only, test it with default theme? im affraid that problem can be related to your template There is no way to see wich 404 page it tries to load? It must have something to do when I tried to upgrade prestablog today but it didnt work and I had to remove it again and restore my .htaccess file to the original one. Link to comment Share on other sites More sharing options...
Dh42 Posted July 2, 2014 Share Posted July 2, 2014 Is your shop in force compile mode? If so turn compiling off and turn the cache on and see if that helps. What I think might be happening is the page is trying to load this page http://www.skolyx.se/en/authentication?back=addresses through ajax when it loads. Link to comment Share on other sites More sharing options...
prestalearn Posted July 2, 2014 Author Share Posted July 2, 2014 Is your shop in force compile mode? If so turn compiling off and turn the cache on and see if that helps. What I think might be happening is the page is trying to load this page http://www.skolyx.se/en/authentication?back=addresses through ajax when it loads. Thank you for the suggestion. I tried that but its still the same error :/ Link to comment Share on other sites More sharing options...
Dh42 Posted July 2, 2014 Share Posted July 2, 2014 Try turning on CCC for css and js in the back office performance tab. You are not using file system caching are you? Link to comment Share on other sites More sharing options...
prestalearn Posted July 2, 2014 Author Share Posted July 2, 2014 (edited) Try turning on CCC for css and js in the back office performance tab. You are not using file system caching are you? Thank you again for your kind suggestion, really appriciate it. It didnt work though :/ Edit: Sorry i missed about file system cache. I dont even know what that is :/ Edited July 2, 2014 by prestalearn (see edit history) Link to comment Share on other sites More sharing options...
Dh42 Posted July 2, 2014 Share Posted July 2, 2014 are you using a one page checkout module? if so, try disabling it and trying again. Link to comment Share on other sites More sharing options...
prestalearn Posted July 2, 2014 Author Share Posted July 2, 2014 are you using a one page checkout module? if so, try disabling it and trying again. I tried now with the standard checkout (im using an OPC-module wich I disabled now). When I have entered my details and trying to hit save it says: TECHNICAL ERROR: unable to save account Details: Error thrown: [object Object] Text status: error So I guess its about the same error there. Can it be something with permissions on files or something that prestablog module perhaps messed up? Link to comment Share on other sites More sharing options...
Dh42 Posted July 2, 2014 Share Posted July 2, 2014 Strange, can you leave it on so I can see? Link to comment Share on other sites More sharing options...
prestalearn Posted July 2, 2014 Author Share Posted July 2, 2014 Strange, can you leave it on so I can see? Now its the standard checkout again. Please let me know once you have watched so I can enable the old one were I have an message to all visitors that tries to shop. Really big thanks for trying to help me out! Link to comment Share on other sites More sharing options...
Dh42 Posted July 2, 2014 Share Posted July 2, 2014 Ok, I checked it, let me test out on a dev version of prestashop. What version are you using? Link to comment Share on other sites More sharing options...
prestalearn Posted July 2, 2014 Author Share Posted July 2, 2014 Ok, I checked it, let me test out on a dev version of prestashop. What version are you using? Thank you. Im using 1.6.0.6 of Prestashop. Do you want me to have the OPC-module disabled or can I enable it again now? Link to comment Share on other sites More sharing options...
Dh42 Posted July 2, 2014 Share Posted July 2, 2014 You can re-enable it now. Link to comment Share on other sites More sharing options...
prestalearn Posted July 2, 2014 Author Share Posted July 2, 2014 Thank you, cant say how happy I am that you are taking a look at it. If my next response is a bit slow its due to the time zone im in, wich is in the middle of the night.. Link to comment Share on other sites More sharing options...
Dh42 Posted July 2, 2014 Share Posted July 2, 2014 No problem, it is dinner time here so I might be slow as well. the one glaring thing I see is that your site is accessing a different file to login than the current ones do. I am going to do some testing and look through the git to see when that change was made, or if it is in the theme, Link to comment Share on other sites More sharing options...
prestalearn Posted July 3, 2014 Author Share Posted July 3, 2014 (edited) No problem, it is dinner time here so I might be slow as well. the one glaring thing I see is that your site is accessing a different file to login than the current ones do. I am going to do some testing and look through the git to see when that change was made, or if it is in the theme, I have found out now that it works if I turn friendly URL off. Then everything works as normal. Except that I need to have Friendly URL on... but perhaps it might give some clue about the needed fix? Edit: It works in chrome if I disable this line in .htaccess: SetEnv HTTP_MOD_REWRITE On My host says its not needed on their server. But then there is a line at the bottom of htaccess that says: #If rewrite mod isn't enabled ErrorDocument 404 /index.php?controller=404 So I guess perhaps thats still triggering the error in certian browsers? Edit: Its not solved. Error still appearing in firefox and explorer. Chrome works though. Very strange... Edited July 3, 2014 by prestalearn (see edit history) Link to comment Share on other sites More sharing options...
prestalearn Posted July 3, 2014 Author Share Posted July 3, 2014 Actually I didnt manage to solve this. I restored an backup from the webhosting company and it seems to work better now. Just some new other issues to take care of Thanks a lot everyone involved for trying to help me! Link to comment Share on other sites More sharing options...
vekia Posted July 3, 2014 Share Posted July 3, 2014 thank you for informations that it's solved and of course how you did that i marked your answer as a solution and whole topic title as solved with regards, MIlos Link to comment Share on other sites More sharing options...
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