[SOLVED] [error] Unable to add a new address

[jithu]

Hello,

 

PS 1.6.0.6 is throwing me these errors while creating a new address:

This country requires you to chose a State.
The Zip/Postal code you've entered is invalid. It must follow this format: 00000

The problem is that those fields are not visible in the form.

Digging more into the code, I found out that the javascript variable "countries" is an empty array in statesManagement.js.

I had to move some countries to new zones. Anyway all countries and states are active.

 

Thank you for any hints.

Edited July 2, 2014 by jithu (see edit history)

[bellini13]

are you using the default bootstrap theme, or a custom theme?

[jithu]

I am on a custom theme called "London" from themeforest. 

[bellini13]

then i would highly suggest that you reach out to themeforest and the theme author for their support

[jithu]

I don't think it's related to the theme, because there are no issues with a fresh install of the theme.

Just to be sure I will contact the theme author too.

Edited June 30, 2014 by jithu (see edit history)

[jithu]

Issue solved.

 

My problem was with the "countries" smarty var. My custom module was also creating a smarty variable called "countries" and it was overwriting the original PS smarty variable. To solve this issue, I've renamed my variable and now everything is working as expected.