armenak Posted June 26, 2014 Share Posted June 26, 2014 Good Afternoon, This is the fourth day I'm trying to understand what is the issue and how to solve it. I read a lot of articles about this issue on prestashop forums but didn't manage to get the answer. I hope you can help. The problem is that anytime clients pass to PayPal checkout page and then filling their paypal login credentials to pay for the order, they returns to a blank/white page. The url of the blank page is like this: http://www.sitename.com/modules/paypal/express_checkout/payment.php?token=EC-2KK20372K5596102Y&PayerID=X85N8PCQ7CH58 The order is shown in the prestashop backoffice and the client gets email confirmation from paypal. But as I said after paying for the order on paypal checkout page, client doesn't return to order confirmation page but see blank/white page instead. Could you please help me with this issue ? Link to comment Share on other sites More sharing options...
Babyblossom Posted October 27, 2014 Share Posted October 27, 2014 Hi there exactly the same issue here, using Prestashop 1.6.0.9 with standard template and Paypal Europe v. 3.7.2. Country: Switzerland were you able to solve your issue? Regards, Priy Link to comment Share on other sites More sharing options...
El Patron Posted October 27, 2014 Share Posted October 27, 2014 the first step always with blank page is to get underlying php error. http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ once you have this information, and more often than not, you will find solution by searching on this error. Link to comment Share on other sites More sharing options...
Babyblossom Posted October 28, 2014 Share Posted October 28, 2014 Thanks a lot for the quick reply, that helped me resolve the issue! 1 Link to comment Share on other sites More sharing options...
Recommended Posts