Vire Posted June 26, 2014 Share Posted June 26, 2014 Hello there, i got a "little" problem in my store. We use this module for our search. Since we updated to the new "Yotpo" module this search isnt working. The dev. told me the problem is "Permission denied to access property 'toString' " and that i should ask my hosting provider. I allready called them and they told me its not there job to do webdesign. So, what can i do? Link to comment Share on other sites More sharing options...
tomerg3 Posted June 26, 2014 Share Posted June 26, 2014 The first step to resolve your problem would be to actually provide some real information. What version of PrestaShop are you using? What Theme are you using? Did you make any changes? What is the full error? Screenshot? a link to the site where we can see it??? Hopefully with the above information, someone would be able to help. Link to comment Share on other sites More sharing options...
Vire Posted June 26, 2014 Author Share Posted June 26, 2014 Hello there, ps version is 1.6.0.5 Im using the default bootstrap theme and the module did work earlier. I didnt do any changes to the theme, im currently just working in the css of a other module so it shouldnt effect anything else but yotpo worked on there plugin in my prestashop to make it working with the modifications to the productpage. We are using the search plugin since some months now without any problem so its basicly the yotpo change and i didnt got a answer what exactly they changed. Overall i disabled CCC so you could take a look on http://gamelivery.com/ Link to comment Share on other sites More sharing options...
tomerg3 Posted June 26, 2014 Share Posted June 26, 2014 Did you try to find out more information about that error? I did a Google search and came up with http://stackoverflow.com/questions/13100611/replace-url-from-youtube-to-embed-code-error-permission-denied-to-access-prop I don't think this is an actual Javascript Error, so it should not have any affect on Javascript from other modules (such as the search). You can try to disable your home slider with the vimeo video, and it may remove the error and get the developer to help. Link to comment Share on other sites More sharing options...
Vire Posted June 27, 2014 Author Share Posted June 27, 2014 Hello there, thanks for the advice, i disabled the slider but that didnt changed anything. As i said, the websit was working perfectly except the background. Than yotpo uploaded there new review tab and i asked them to fix the css since i dont want to destroy anything. After that was done, the search didnt work. Link to comment Share on other sites More sharing options...
tomerg3 Posted June 27, 2014 Share Posted June 27, 2014 Scratch my last my message, here is your issue You have a mix of URLs. http://gamelivery.com/ redirects to http://evoxity.net, but all the URL's and Ajax calls are still going to gamelivery.com, and are therefor failing (as you cannot do those call cross domain). Link to comment Share on other sites More sharing options...
Vire Posted June 27, 2014 Author Share Posted June 27, 2014 Very interesting. Since the domain switch i edited the SEO & URL tabs. Is there any way to change that domains without reinstall something and .. what do i have to reinstall? Just the search? Link to comment Share on other sites More sharing options...
tomerg3 Posted June 27, 2014 Share Posted June 27, 2014 Changing the URL of the site (in SEO&URL) to the correct address should do the trick (if you're using multistore, you may need to edit the store as well) Link to comment Share on other sites More sharing options...
Vire Posted June 27, 2014 Author Share Posted June 27, 2014 http://i.imgur.com/twMHV9P.png i did that instantly after the domain change. Link to comment Share on other sites More sharing options...
tomerg3 Posted June 27, 2014 Share Posted June 27, 2014 It looks like the search module is still using the old URL, it may have some internal caching of some sort, as it is the only one still using that URL. Link to comment Share on other sites More sharing options...
Vire Posted June 27, 2014 Author Share Posted June 27, 2014 Hm thanks for the help, ill ask the devs about that! Link to comment Share on other sites More sharing options...
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