V1.6 - can't get past accepting License Agreements for new install

[Stephanie-SB]

Hi everyone.

 

I am trying to complete the install of version 1.6 to my website (accessed via my c panel) on the installation assistant page. Chosen my language, next step is accept the licence agreements. I tick the "agree" box, click next, the page starts to load, but then just refreshes the same page. Can't get to the next step of system compatibility.

 

I have logged out, back in again, but keep getting this problem and I can't complete my install. I am in New Zealand so it might be difficult trying to contact the 1 888 number at an appropriate time, not even sure what part of the USA (and therefore time zone) the help centre is in? This is so frustrating as I really need to get my store up and running as soon as possible and I've been stuck on this for two days!

 

Any ideas how to get past this point?

 

Thank you in advance,

Stephanie

 

 

Edited June 26, 2014 by Stephanie-SB (see edit history)