yalejna Posted June 20, 2014 Share Posted June 20, 2014 (edited) Hello, soon I have to move to another hosting, to prove I made a backup of the site and installed locally but the downloadable products (zip) are all damaged, there is a way to avoid it? Edited June 21, 2014 by yalejna (see edit history) Link to comment Share on other sites More sharing options...
bellini13 Posted June 20, 2014 Share Posted June 20, 2014 you have likely used an FTP client to back up your files, and defaulted these files to ascii. A FTP client has 2 file modes (binary and ascii). Your downloadable product files are stored in a directory called "download" and these are binary files without an extension, like 78a6sd87a6sd87a6sd8a7 Since they have no extension, your FTP client cannot determine if they are ascii or binary. For example, a file with a .php extension will be an ascii file (you can edit the file and read it). A file with a .zip extension is binary (you cannot simply edit the file and read it, you need a special program like winzip). So to fix this problem, you should download each file in the 'download' folder as binary. Then you should upload each of them to your test store, again using binary. 1 Link to comment Share on other sites More sharing options...
yalejna Posted June 21, 2014 Author Share Posted June 21, 2014 Thank you! works Link to comment Share on other sites More sharing options...
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