Install error at 45% on Configure shop information on Prestashop 1.6.0.7

[hzolika]

Hi,

 

I'm having an error during installation at 45%. This is the Configure shop information stage.

 

I've tried to reinstall it again, after deleted the tables in the database, and also tried to create a new database but the error always comes up at 45%.

 

I've successfully installed 1.5 before on the same server with no issues.

 

Any idea what causes it?

 

Thanks

[MEG Venture]

I am in the same boat...

[SoloWay]

Same ...

[azziat]

+1

[benjamin utterback]

+1

 

 

Hello everyone, is everyone trying to install a fresh version of 1.6.0.7?

 

Could you please let me know when you downloaded the software and what type of host/server you are using? 

 

Thank you! We'll get to the bottom of this. Cheers!

[benjamin utterback]

One more question guys, what language has everybody installed with?

[MEG Venture]

I downloaded from the official prestashop website today and made a fresh install in English.

 

BTW, before that, I tried to make an upgrade from 1.6.0.6, and got a blank page at the end.

[benjamin utterback]

I downloaded from the official prestashop website today and made a fresh install in English.

 

BTW, before that, I tried to make an upgrade from 1.6.0.6, and got a blank page at the end.

 

Did you download it more than 13 hours ago? 

[MEG Venture]

No, I downloaded within last 12 hours.

[benjamin utterback]

I'm emailing you at info with a slightly older version. 

 

Please update this thread when you have a chance. It may take some time for the file to Email.

 

Thanks 

[azziat]

can u email me too older version to test it

[josan_oliva]

I have the same problem...

 

can u email me too older version to test it

 

Thanks..

[sashshop]

Same problem, any solutions?

[suziechs]

Same error message, after reinstalling 3 times it's glad to hear I am not the only sufferer....

[hzolika]

I downloaded it on the 18th at 9:16 GMT

 

May I have the email too?

 

Thanks

[SoloWay]

Some investigation results...

FireBug:

URL                                                                                       Status

GET index.php?configureShop=true&_=1403169508793    500 Internal Server Error

 

And from error log:
[19-Jun-2014 12:18:41] PHP Parse error:  syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in /var/www/domain.com/classes/controller/AdminController.php on line 3101

 

Hope this helps.

 

Thank You.

Edited June 19, 2014 by SoloWay (see edit history)

[SoloWay]

Changing
$fields = $class::$definition['fields'];

to
$fields = $class->$definition['fields'];

in /classes/controller/AdminController.php on line 3101

fixes the problem with installation.

Dear developers, is this correct solution?

[hzolika]

Changing

$fields = $class::$definition['fields'];

to

$fields = $class->$definition['fields'];

in /classes/controller/AdminController.php on line 3101

fixes the problem with installation.

 

Dear developers, is this correct solution?

 

Thanks for this.

 

Yes, it fixes the problem in a way that the installation will finish, but then for me both the front and back office dies with an Internal Server Error. It might be something else, related to the server setting.

 

Let's see what the others say.

[SoloWay]

but then for me both the front and back office dies with an Internal Server Error.

 

Works fine for me. Default back and front are ok.

 

Test other solution...

 

Replace this:

$class = get_class($object);

$fields = $class::$definition['fields'];

 

With this:

$class_vars = get_class_vars(get_class($object));

$fields = $class_vars['fields'];

 

Works fine for me too.

 

P.S.

My PHP Version: 5.2.6-1+lenny13

Edited June 19, 2014 by SoloWay (see edit history)

[benjamin utterback]

Hello everyone, please enable mode_dev on your website and provide me the install URL through PM. We will take a look into this issue asap.

 

Thank you! 

 

To enable mode_dev follow the instructions below.

 open: config/defines.inc.php

 

find this line: define('_PS_MODE_DEV_', false);

change to look like this: define('_PS_MODE_DEV_', true);

[Gregory Roussac]

Changing

$fields = $class::$definition['fields'];

to

$fields = $class->$definition['fields'];

in /classes/controller/AdminController.php on line 3101

fixes the problem with installation.

 

Dear developers, is this correct solution?

 

Hi,

 

Thank you for your feedback. I wonder why this function from an admin controller is called while installing. And I wonder which $class is causing this !

 

Can you please mail me a temporary access to your ftp so that I can run few tests on it ? [email protected]

 

Best regards

[Gregory Roussac]

Works fine for me. Default back and front are ok.

 

Test other solution...

 

Replace this:

$class = get_class($object);

$fields = $class::$definition['fields'];

 

With this:

$class_vars = get_class_vars(get_class($object));

$fields = $class_vars['fields'];

 

Works fine for me too.

 

P.S.

My PHP Version: 5.2.6-1+lenny13

 

 

Hi,

 

Thank you for your fix but I believe by doing this , one level of the array is missing in your code, ie 'definition'.

 

Regards

Edited June 19, 2014 by Gregory Roussac (see edit history)

[hzolika]

Works fine for me. Default back and front are ok.

 

Test other solution...

 

Replace this:

$class = get_class($object);

$fields = $class::$definition['fields'];

 

With this:

$class_vars = get_class_vars(get_class($object));

$fields = $class_vars['fields'];

 

Works fine for me too.

 

P.S.

My PHP Version: 5.2.6-1+lenny13

 

Thanks, this one worked! :-)

[benjamin utterback]

If you are having this problem, please send me FTP Access.

[Gregory Roussac]

Dear all,

 

I commited this https://github.com/PrestaShop/PrestaShop/commit/0d312f463c33ae726f890cf4017607b140ddc707

 

Thanks SoloWay for the workaround.

 

Best regards

[SoloWay]

Thank You, PrestaTeam.

[benjamin utterback]

Thank you for your help. Also, this fix will be included in the upcoming version 1.6.0.8 which should be released this week. A very minor update.

[ttrreewwqq]

Hi

 

The fix solves the 45% issue, but now I get stuck at 67%.

 

Install modules

 

1. undefined
2. undefined
3. undefined
4. undefined
5. undefined
6. undefined
7. undefined
8. undefined
9. undefined
10. undefined
11. undefined
12. undefined
13. undefined
14. undefined
15. undefined
16. undefined
17. undefined
18. undefined
19. undefined
20. undefined
21. undefined
22. undefined
23. undefined
24. undefined
25. undefined
26. undefined
27. undefined
28. undefined
29. undefined
30. undefined
31. undefined
32. undefined
33. undefined
34. undefined
35. undefined
36. undefined
37. undefined
38. undefined
39. undefined
40. undefined
41. undefined
42. undefined
43. undefined
44. undefined
45. undefined
46. undefined
47. undefined
48. undefined
49. undefined
50. undefined
51. undefined
52. undefined
53. undefined
54. undefined
55. undefined
56. undefined
57. undefined
58. undefined
59. undefined
60. undefined
61. undefined
62. undefined
63. undefined

 

Any ideas?

 

I'm using Windows Server 2003.

Edited June 20, 2014 by steveryan (see edit history)

[SoloWay]

The fix solves the 45% issue, but now I get stuck at 67%.

 

Hi.

Try this: http://www.prestashop.com/forums/topic/242658-solved-install-modules-error-on-initial-install/

or this: https://github.com/PrestaShop/PrestaShop/commit/00addeef5766979b62ef9ab5cd6104a111ef64e7

[WalTig]

I noticed that Prestashop Installation Error at x % still is a popular topic. As a heavy user / developer for own use I have done quite some installs (versions 1.5 and 1.6 in dutch language). And every now and then I am also facing the Prestashop Installation Error at x %.

 

I can agree with the common opinion that it is not a bug in Prestashop (however, a more clear error message and error log would be nice). In case the error is not caused by permissions, the error is caused by server settings. Difficulty is that it is not always caused by server errors, so there is not always usefull info in the error logs. 

 

What I noticed today is:

 

- SELinux might have an influence. Disabling SELinux gave a different behaviour (more progress in the installation process). Do not forget to enable SELinux again.

- Permission 777 on all folders gave a different behaviour (more progress in the installation process). Do not forget to change the permissons back.

- And most striking: after a partial installation it is worth trying to work with Prestashop. I ended up with a perfectly working Prestashop (including 63 installed modules) while the installation stopped at 63% during the installation of the modules. Removing the install folder and renaming the admin folder was enough to have a full functional Prestashop install.

[UrbanNoah]

I am installing prestashop 1.6.0.9 on cpanel and have this same problem right now.

 

Is there any actual solution to fix this error?

 

It stopped at 45% and it say configure shop information bla..bla.. Without any actual information where the problem lies

 

After many try i finally give up and tried installing lower version of prestashop (1.4.7.3) and it succes.

 

I still hope i will be able to install the newest version of prestashop.

 

It would be great if someone will answer my question

 

Thanks

[Mahdi Shad]

I had the same error(45%) in 1.6.0.6 and solved by activate Mbstring on my host

[SyedaShah]

On 6/19/2014 at 1:50 AM, benjamin utterback said:

 

i am using xampp server

 

[Juankiyo]

Hi,

I know this is an old issue but I came across this 45% error - configure shop information while installing Prestashop 1.6.1.18 and wanted to share what fixed my issue.
I did everything and reverted changes, but no matter if I made fresh installation with new database from scratch, the issue was still there.
Fortunately I had made database backups (mysql) and after comparing and trying all steps again I found that sql_mode was messing up my Prestashop.

So by running set global sql_mode=''; the issue was gone, and could complete the installation. No sure if this needs to be done inside the database you are using for PS. I had several databases, so before setting sql_mode I first run mysql> use prestashop. 
We should find out which value from sql_mode is breaking the installation, but it's worthy trying while you spot it. I noticed that 232 tables where created when reaching 45% and 268 total when installation is 100%

Hope this helps . I spent the whole day to figure out what was going on, but finally worked. 

Cheers

P.S. I also had some issues posted in this topic like installation fails when selecting a different Country. I normally install USA and then import lang packages I need.