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ProfuseHost, stuck on Step 2 installation


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First off I know this has been discussed before in terms of 000webhost but it has not helped me.

I am VERY new to this. I'm sorry but if someone knows a definitive way to solve this problem I really need a walk-through.

I have tried to find my php.ini file based on the other threads but havent found it/don't have a clue where or what it is.

I'm sorry but I'm desperate. Tried installing two other e-commerce php software and when i go to the installation pages i got a little ? mark and thats it. (if this helps with my issue). I have stuck with Prestashop because it looks the most promising.

Like i said I am with profusehost, and I have put the files in a seperate folder (shop). I followed the installation instructions to a 't' and double-checked.

Regards

(and please feel free to mock me for being out of my depth/ignorant to php etc)

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