mefistor Posted June 16, 2014 Share Posted June 16, 2014 (edited) Hello: I'm desesperated. We have bought this module http://addons.prestashop.com/es/modulos-proceso-de-pedido/3503-abandoned-cart-reminder.html That not exist longer on prestashop addons so it' so strange. It' suppose to send 1 email and 2 but not works. I have lost more than 2 months with this module it's horrible. the developer not solved it. His name: Julien Mutzenhardt Customer Service - PrestaShop Addons What can i do?? for money back?? www.ladolcevitashop.com Edited June 16, 2014 by mefistor (see edit history) Link to comment Share on other sites More sharing options...
samyha Posted June 16, 2014 Share Posted June 16, 2014 Hello Mefistor, Sorry to hear that you faced some issue with a module bought on Addons. As it no longer exists, could you give me more details, like its name, your PrestaShop version and your addons order number please? I'll see what I can do. Thanks! Link to comment Share on other sites More sharing options...
mefistor Posted June 16, 2014 Author Share Posted June 16, 2014 Hello: prestashop version 1.5.5.0 Module version 2.0.17 and now 2.0.19 The problem is that module only sends the 1 email but not the second email or the third. my order is this: n°200512 11/04/2014 B.R. Link to comment Share on other sites More sharing options...
samyha Posted June 17, 2014 Share Posted June 17, 2014 Hello, Thank you for these information. I checked your order with the Addons team, and a one of my colleague from Addons will get in touch with you today, so don't forget to watch your mailbox Link to comment Share on other sites More sharing options...
mefistor Posted June 17, 2014 Author Share Posted June 17, 2014 Thanks I'm waiting Link to comment Share on other sites More sharing options...
mefistor Posted June 26, 2014 Author Share Posted June 26, 2014 Hi still waitng... Link to comment Share on other sites More sharing options...
samyha Posted June 26, 2014 Share Posted June 26, 2014 Hello Mefistor, I checked with my colleagues and I saw that a member of our team has answered you via Addons. You need to log in your Addons account to see it Link to comment Share on other sites More sharing options...
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