sharingsunshine Posted June 14, 2014 Share Posted June 14, 2014 Going into Advanced --> Email I pick the smtp option but no place to input the values. Does something else need to be done for that option to be available? I need this option since my mail server isn't operational. I will show a screenshot of what I am experiencing.test_email_prestashop.tiff Thanks, Randal Link to comment Share on other sites More sharing options...
bellini13 Posted June 14, 2014 Share Posted June 14, 2014 You likely have a javascript issue that is preventing the page from working properly. You should open the javascript console (F12 when you are in the browser), then view the console when you are using the email preferences page and see if any errors are occuring Link to comment Share on other sites More sharing options...
sharingsunshine Posted June 14, 2014 Author Share Posted June 14, 2014 perfect answer, it was the gamification module. I disabled it and they showed up perfectly. Thanks for help now my customers can get emails. Link to comment Share on other sites More sharing options...
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