fishordog Posted June 13, 2014 Share Posted June 13, 2014 I just moved my store to the new host and still waiting for it to propagate but i think there is a problem with redirect. I can access my store via domain.com/store but when i try domain.com it gives me error page "The web hosting service for this web page is provided by SiteGround.com. Our client is still working on their website, but nice of you to come by. Check back again!" I was getting a 500 internal server error at first but then deleted htaccess in root and subfolder and regenerated it by turning on/off friendly url, it regenerated one in subfolder but not in the root. So now i can access domain.com/store but domain.com doesnt redirect Link to comment Share on other sites More sharing options...
El Patron Posted June 13, 2014 Share Posted June 13, 2014 was the shop originally in a subfolder on old server? Link to comment Share on other sites More sharing options...
El Patron Posted June 13, 2014 Share Posted June 13, 2014 sorry, forgot to also ask what version of PrestaShop. Link to comment Share on other sites More sharing options...
fishordog Posted June 13, 2014 Author Share Posted June 13, 2014 (edited) On 6/13/2014 at 11:27 PM, El Patron said: sorry, forgot to also ask what version of PrestaShop. On 6/13/2014 at 11:22 PM, El Patron said: was the shop originally in a subfolder on old server? yes it was. Since it's not propagated yet i'm using proxy so i can access BO and domain.com/store/ just fine but accessing domain.com gives under construction page of my old host. I also have a warning message in my BO under Preferences>Urls&SEO URL rewriting (mod_rewrite) is not active on your server, or it is not possible to check your server configuration. If you want to use Friendly URLs, you must activate this mod. I just asked my host if mod_rewrite enabled and they said it is enabled My bad, i forgot to mention ps version, it's 1.5.6.2 Edited June 13, 2014 by fishordog (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted June 13, 2014 Share Posted June 13, 2014 1.5? and you moved to root on new hosting, i.e. not subfolder yes? Link to comment Share on other sites More sharing options...
fishordog Posted June 13, 2014 Author Share Posted June 13, 2014 On 6/13/2014 at 11:36 PM, El Patron said: 1.5? and you moved to root on new hosting, i.e. not subfolder yes? Prestashop 1.5.6.2. They did a full backup and restored it on new server exactly same way in the subfolder Link to comment Share on other sites More sharing options...
El Patron Posted June 13, 2014 Share Posted June 13, 2014 On 6/13/2014 at 11:42 PM, fishordog said: Prestashop 1.5.6.2. They did a full backup and restored it on new server exactly same way in the subfolder ok, this is hard for me to answer. Godaddy for example will allow you to use a sub-folder and point the domain to that sub-folder, so url does not contain sub-folder name. I did some searches and have had no luck (again) on how to resolve having in sub-folder but not having sub-folder in url. Sorry not much help. Link to comment Share on other sites More sharing options...
fishordog Posted June 13, 2014 Author Share Posted June 13, 2014 On 6/13/2014 at 11:51 PM, El Patron said: ok, this is hard for me to answer. Godaddy for example will allow you to use a sub-folder and point the domain to that sub-folder, so url does not contain sub-folder name. I did some searches and have had no luck (again) on how to resolve having in sub-folder but not having sub-folder in url. Sorry not much help. oh i probably didn't explain it well. I had my subfolder in url before, it's just when i access domain.com it doesn't take me to the website Link to comment Share on other sites More sharing options...
fishordog Posted June 13, 2014 Author Share Posted June 13, 2014 domain.com/store - works(takes me to the index page) domain.com - doesn't work(shows store under construction default page) Shouldn't it redirect me to the domain.com/store when i'm accesing domain.com Link to comment Share on other sites More sharing options...
El Patron Posted June 14, 2014 Share Posted June 14, 2014 yes, it has to be painfully explained to me... did you regenerate .htaccess? If not you can do this by turning friendly url on or off depending on your settings. Then set them back to normal, clear your browser cache. also clear smarty cache, under advanced pref-->performance Link to comment Share on other sites More sharing options...
fishordog Posted June 14, 2014 Author Share Posted June 14, 2014 On 6/14/2014 at 12:01 AM, El Patron said: yes, it has to be painfully explained to me... did you regenerate .htaccess? If not you can do this by turning friendly url on or off depending on your settings. Then set them back to normal, clear your browser cache. also clear smarty cache, under advanced pref-->performance just tried again. It did regenerated htaccess under in my subfolder but not in the root. How do i generate one in root? Link to comment Share on other sites More sharing options...
El Patron Posted June 14, 2014 Share Posted June 14, 2014 On 6/14/2014 at 12:11 AM, fishordog said: just tried again. It did regenerated htaccess under in my subfolder but not in the root. How do i generate one in root? prestashop will only generate the .htaccess in your subfolder, i.e. to ps that is root. you would need from what I can tell is to create (or modify existing) .htaccess in root. With following: <IfModule mod_rewrite.c> RewriteEngine On RewriteCond %{HTTP_HOST} ^(www.)?YourDomain.com$ RewriteRule ^(/)?$ SUBFOLDER_NAME [L] </IfModule> Link to comment Share on other sites More sharing options...
fishordog Posted June 14, 2014 Author Share Posted June 14, 2014 On 6/14/2014 at 12:20 AM, El Patron said: prestashop will only generate the .htaccess in your subfolder, i.e. to ps that is root. you would need from what I can tell is to create (or modify existing) .htaccess in root. With following: <IfModule mod_rewrite.c> RewriteEngine On RewriteCond %{HTTP_HOST} ^(www.)?YourDomain.com$ RewriteRule ^(/)?$ SUBFOLDER_NAME [L] </IfModule> I really appreciate your help, it worked. Everything redirects properly now. Thank you 1 Link to comment Share on other sites More sharing options...
El Patron Posted June 14, 2014 Share Posted June 14, 2014 On 6/14/2014 at 12:46 AM, fishordog said: I really appreciate your help, it worked. Everything redirects properly now. Thank you w00t w00t! 1 Link to comment Share on other sites More sharing options...
fishordog Posted June 14, 2014 Author Share Posted June 14, 2014 Kind of off topic but could you tell me what could be the problem: everything seems to work fine now but i noticed under configuration info in BO Check your configuration Required parameters: Please fix the following error(s) Optional parameters: OK It's not showing what exactly to fix Link to comment Share on other sites More sharing options...
El Patron Posted June 14, 2014 Share Posted June 14, 2014 On 6/14/2014 at 3:01 AM, fishordog said: Kind of off topic but could you tell me what could be the problem: everything seems to work fine now but i noticed under configuration info in BO Check your configuration Required parameters: Please fix the following error(s) Optional parameters: OK It's not showing what exactly to fix like you I'm not sure what to make of that. Link to comment Share on other sites More sharing options...
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