Please Help! Customer Login Issue

[huduyudesign]

Please, can I get some help on this. I've asked twice & not gotten help. I need a solution.

 

When a customer creates account or logs in, the Welcome username in upper right is showing up as the admins name... Mine!

 

It is not a browser issue or computer issue. I personally have tested across multiple computers & browsers. I have disabled User block info Module & still happens.

 

Please can someone help, this is confusing & unprofessional.

 

Even if just commenting out so the (wrong) info doesn't show would be great if someone can lead me to that.

 

Thank you anyone who can help!

 

[vekia]

what prestashop version you use? what theme?

a lot of things depends on it.

 

check this;

http://www.prestashop.com/forums/topic/247284-user-info-block-caching/

[huduyudesign]

I'm running 1.5.4.1 using default theme.

 

In researching some of the found fixes, commenting out cookies did not work. I resorted to adding display none; this morning in the blockuserinfo css file.

 

#header_user_info a.account {
    border: none;
    display: inline;
    margin: 0;
    padding: 0;
    display:none; < inserted
}

 

Last year I worked with other files, clearing cache  etc. but never was able to find fix that worked.  At least this way client only sees Welcome & doesn't get confused by wrong name showing. Be nice to have permanent fix. This site this is one launches for orders 1 time a year, that being the 15th. Right now anything that crashes or causes other issues would not be great.