Jump to content

Permission issue after upgrading


Recommended Posts

****EDIT: I should mention this is happening when I try to move an existing product to a different (new) category and try to save my changes... however, I moved all but one product to this same category. In other words it's just the one product that won't save.

 

It seems that I also cannot Add a New Product....

 

This is the warning I get:

Forbidden

You don't have permission to access /vitamin-store/nutriadmin/index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

 

 

 

This is not the first time I have seen this warning since I upgraded from 1.4.6.2 to 1.6.0.6 - So, obviously it's a permissions issue... but looking on the server I see that "nutriadmin" is set to 755 and "index.php" is set to 644.

 

Are those not the right permissions for those files ???

 

****EDIT: I should mention that I am using an Administrator account

 

 

*********************************************

 

I also want to add that I would simply recreate the product and associate it to the new category - but I am afraid that existing customers using their order history to "Reorder" would return an Out of Stock notification or Product doesn't exist or ??? for a product that actually does exist and is in stock.

 

I don't know if this could be an issue or not - if anyone definitively knows please feel free to reply with an answer to that....

 

I am desparate to get this fixed though as I have the live site in Maintanence mode - any help?

Edited by KSteele (see edit history)
Link to comment
Share on other sites

FIXED: Turns out the issue with this was a mod-security rule that was blocking access... had the hosting server tech disable it and everything began to work as expected. If you have this issue contact your host.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...