Cannot edit order

[internetespecialista]

I have recently updated my store from 1.4.8 to 1.6.0.6. 

I cannot edit an existing order by adding products.  For example, a customer just made an order and would like to add an extra product, when I select add product in the back office order, it simply does not do anything.

 

Any suggestions?

[Karabisht]

Hi did you figure this out? Sometimes I do have the "add new product" to a order sometime its missing I dont understand why this is the case? Someone know?

[wildrow]

One hint: The button "#add_product" in back office 1.6. is removed when the product is delivered.

 

Unfortunately, the whole history of order states is considered (class Order, function hasBeenDelivered)

So resetting the state to "in preparation" doesn't help, e.g.when some co-worker made a mistake, or if you are willing to send another parcel for the same order). That should be changed in PS, I think.

 

The easiest modification would be just show the button anyway

(edit: "admin-folder"/themes/default/template/controllers/orders/helpers/view/view.tpl)

 

But I don't know about the side effects for the rest of the administration...

Edited October 3, 2014 by wildrow (see edit history)

[wildrow]

Another hack if you are not a programmer and you need to modify just one order could be: Adjust all the states involved with this command temporarily, so that they don't hold the flag "delivered". Then edit that order (the button should be available) and undo the changes with the states.

 

I didn't try that, but I manipulated the history for that order in my database, and that brought the add_products button back.

Edited October 3, 2014 by wildrow (see edit history)