Elaine Leung Posted June 10, 2014 Share Posted June 10, 2014 Hi Send to a friend button does not work and no response when one click on laptop. On mobile phone, after one click the send to a friend (email) button, a popup asks for name and email address. Once I input the required details and click send. The page stuck there. Help. Chi Chi Link to comment Share on other sites More sharing options...
vekia Posted June 10, 2014 Share Posted June 10, 2014 what prestashop version you use? what theme? and what module version? any chance to see your website live? in cases like that it's necessary to inspect it (website) Link to comment Share on other sites More sharing options...
AK4 Posted June 23, 2014 Share Posted June 23, 2014 Hi, I am having the same problem. Other system emails work but the send to a friend does nothing. When I mouseover the send button it does not seem to have any link or action associated with it. The site is : http://funzaroo.co.za/index.php . I recently upgraded from 1.6.0.8 from 1.6.0.6. It was not working before the upgrade. Assistance will be much appreciated. Link to comment Share on other sites More sharing options...
vekia Posted June 23, 2014 Share Posted June 23, 2014 your website is under maintenance mode so it's impossible to check send to a friend feature Link to comment Share on other sites More sharing options...
Elaine Leung Posted June 23, 2014 Author Share Posted June 23, 2014 Hi Vekia Thank you for replying. Sorry for my website in maintenance mode, the mail box does not work in 1.6.0.6, 1.6.0.7 and 1.6.0.8 The Categories button in the mobile phone does not response. However it works in the footer. My website is https://naturalskincarelondon.co.uk Best Regards Elaine Chi Kit Leung Link to comment Share on other sites More sharing options...
AK4 Posted June 23, 2014 Share Posted June 23, 2014 Sorry. I switched it on maintenance mode probably 10 minutes before you checked. I have switched it back again and you should be able to see it. Link to comment Share on other sites More sharing options...
AK4 Posted June 30, 2014 Share Posted June 30, 2014 Any feedback on this yet? Unfortunately still not working. I tried a few things but could not fix it. Link to comment Share on other sites More sharing options...
vekia Posted June 30, 2014 Share Posted June 30, 2014 sorry i missed all replies here for me button works, i see popup Link to comment Share on other sites More sharing options...
lateral Posted September 3, 2014 Share Posted September 3, 2014 I have just upgraded from 1.6.0.6 to 1.6.0.9 and when I first tried the Send to a Friend function it worked fine. I have since tried it again and I do not get the pop up any more and it does not work.... Has anybody got a solution to this? Link to comment Share on other sites More sharing options...
vekia Posted September 3, 2014 Share Posted September 3, 2014 cases like that need inspection of website please share url Link to comment Share on other sites More sharing options...
lateral Posted September 3, 2014 Share Posted September 3, 2014 Hi Vekia I just did some more testing and it appears to be related to when you start your shop from the Back End. If I start it "normally" it works fine. If I start it from via the Back End "My Shop Icon" it does not work...... Link to comment Share on other sites More sharing options...
lateral Posted September 16, 2014 Share Posted September 16, 2014 Solved Link to comment Share on other sites More sharing options...
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