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Add Order (Manual order placement in the backend)


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Hello

 

In our PS 1.5.6.2 we have some issue with manually placing orders (Add Order) in the admin area.

 

There is a function (ajax) where you can look up the customer you want to place an order on behalf off.

If you search the customer by his/her email address the customer is loaded on to the page in a box below, which includes the customer name, email address and a Choose button.

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Our problem is that we can not finish a manual order for (older registrered) customers who have "null" listed next to their name in the box. (See attachment)

 

When we get to the final step in the manual order process we click "Go on payment page..." but instead of the the payment page we get a blank page with: Fatal Error

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But not all (newer registered customers) have "null" listed next to their name in the box in the result list when looking them up. And there is no problem finishing the manual order process with those customers.

 

post-769509-0-29104800-1402401629_thumb.jpg

 

 

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